Overview
The Batch Invoicing Specialist will own the batch query process from invoicing and resolving invoicing errors to the returned mail process. This is a critical billing function with high visibility within the organization as these billings impact various departments forecasting efforts, ability to accurately report numbers, and ensure customers can make timely payments. Duties and Responsibilities
Run daily batch queries for various billing types early in the morning to avoid system delays. Print invoices daily in the ERP system and run through the mail machine at the end of each week. Review the “Shipped Not Invoiced” report daily to resolve any sales orders that hit invoicing errors during the batch query runs. Work with IT to resolve any invoicing errors that the biller is unable to resolve on their own. Manage the returned mail process by timely entering all returned mail in the TeamDesk workflow tool and working with customers to get correct addresses updated in the ERP system. Skill Requirements and Performance Criteria
One year experience running daily batch queries and working invoicing error report. Experience working with a mail machine to stuff, stamp, and seal invoices into envelopes. Time management skills are extremely important in this role to ensure all tasks are completed within the established deadlines. The ideal candidate will have great communication skills to ensure their leadership team is kept in the loop when there are issues impacting the batch query runs from being completed. This position will be in the office to ensure invoices are printed daily, returned mail is date stamped upon arrival, and TeamDesk tickets are created within 48 hours of receipt of returned mail. Preferred Professional Skill
Communication Skills Time Management Multitasking Critical Thinking Problem Solving Abilities Preferred Software Skill
Dynamic AX Experience TeamWorks/TeamDesk ServiceNow Microsoft Office Suites SmartSheet Education
Associate degree or equivalent combination of experience and education
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The Batch Invoicing Specialist will own the batch query process from invoicing and resolving invoicing errors to the returned mail process. This is a critical billing function with high visibility within the organization as these billings impact various departments forecasting efforts, ability to accurately report numbers, and ensure customers can make timely payments. Duties and Responsibilities
Run daily batch queries for various billing types early in the morning to avoid system delays. Print invoices daily in the ERP system and run through the mail machine at the end of each week. Review the “Shipped Not Invoiced” report daily to resolve any sales orders that hit invoicing errors during the batch query runs. Work with IT to resolve any invoicing errors that the biller is unable to resolve on their own. Manage the returned mail process by timely entering all returned mail in the TeamDesk workflow tool and working with customers to get correct addresses updated in the ERP system. Skill Requirements and Performance Criteria
One year experience running daily batch queries and working invoicing error report. Experience working with a mail machine to stuff, stamp, and seal invoices into envelopes. Time management skills are extremely important in this role to ensure all tasks are completed within the established deadlines. The ideal candidate will have great communication skills to ensure their leadership team is kept in the loop when there are issues impacting the batch query runs from being completed. This position will be in the office to ensure invoices are printed daily, returned mail is date stamped upon arrival, and TeamDesk tickets are created within 48 hours of receipt of returned mail. Preferred Professional Skill
Communication Skills Time Management Multitasking Critical Thinking Problem Solving Abilities Preferred Software Skill
Dynamic AX Experience TeamWorks/TeamDesk ServiceNow Microsoft Office Suites SmartSheet Education
Associate degree or equivalent combination of experience and education
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