McKesson is an impact‑driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well‑being of you and those we serve – we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.
Position Summary The Senior Salesforce Business Analyst is a technical resource that serves as a liaison between the business and Salesforce development team. The ideal candidate will demonstrate strong communication skills both verbally and written. They will have an ability to analyze and distill complex business needs into business requirements/user stories. They will work closely with the Salesforce development team to design, develop and deliver scalable, extensible, and sustainable solutions. This person will lead business requirement gathering sessions, creation of user stories within JIRA and assisting with the delivery of technical solutions. The scope of work for this individual covers all stages of the Software Development Life Cycle (SDLC).
Key Responsibilities
Participate in maintaining an implemented platform design
Ensure compliance with security policies through profiles and permission sets
Liaise with customers, development, operations, and senior leadership
Analyze and create business, functional, and technical requirements utilizing an Agile methodology (Scrumban or Scrum)
Recommend changes in product, process, and service offerings; present high‑level benefits of recommendation and explain rationale for selection over alternative solutions
Follow established release management guidelines
Guide and oversee acceptance and functional testing; coordinate UAT testing with QA and business
Demonstrate product and service offerings for customers and end users
Qualifications Minimum Requirements
7+ years’ experience in designing, building, and implementing business solutions using information technology
Significant experience in business analysis, requirements definition and deployment of business requirements to information systems
Critical Skills
7+ years’ experience with SDLC in an Agile environment
7+ years of Salesforce experience
Strong verbal and written communication skills. Must maintain sufficient business and technical expertise to be comfortable communicating business and technical requirements with a wide audience
Strong analytical/problem solving experience to deal with complex business problems. This includes risk definition, establishing quality control and implementation of end‑to‑end solutions.
Detailed oriented, highly collaborative, and persistent in the face of obstacles or challenges
In‑depth knowledge of Salesforce administration; security, standard/custom objects, reports/dashboards, and release management and sandbox environments.
Excellent written and verbal communication skills including but not limited to facilitating meetings both in person and virtual settings as well as strong presentation skills.
Ability to effectively produce requirements documents and functional documents.
Additional Knowledge & Skills
Salesforce Certified Administrator (required)
Salesforce Certified Business Analyst (a plus)
Agentforce Specialist Certification (a plus)
Salesforce Configuration and Implementation experience
Prior experience with Atlassian suite of tools such as JIRA and Confluence
Competent in integration planning, dependency management and business process mapping and process modeling
Encompass project management skills including time management, organization, and prioritization
Education 4‑year degree in computer science, business or related field.
Compensation Base pay range: $100,500 – $167,500 per year. Additional compensation may include annual bonus or long‑term incentive opportunities. For more information about benefits, please visit our benefits page.
Equal Employment Opportunity Statement McKesson is an Equal Opportunity Employer. McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodation, please contact us at Disability_Accommodation@McKesson.com.
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What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.
Position Summary The Senior Salesforce Business Analyst is a technical resource that serves as a liaison between the business and Salesforce development team. The ideal candidate will demonstrate strong communication skills both verbally and written. They will have an ability to analyze and distill complex business needs into business requirements/user stories. They will work closely with the Salesforce development team to design, develop and deliver scalable, extensible, and sustainable solutions. This person will lead business requirement gathering sessions, creation of user stories within JIRA and assisting with the delivery of technical solutions. The scope of work for this individual covers all stages of the Software Development Life Cycle (SDLC).
Key Responsibilities
Participate in maintaining an implemented platform design
Ensure compliance with security policies through profiles and permission sets
Liaise with customers, development, operations, and senior leadership
Analyze and create business, functional, and technical requirements utilizing an Agile methodology (Scrumban or Scrum)
Recommend changes in product, process, and service offerings; present high‑level benefits of recommendation and explain rationale for selection over alternative solutions
Follow established release management guidelines
Guide and oversee acceptance and functional testing; coordinate UAT testing with QA and business
Demonstrate product and service offerings for customers and end users
Qualifications Minimum Requirements
7+ years’ experience in designing, building, and implementing business solutions using information technology
Significant experience in business analysis, requirements definition and deployment of business requirements to information systems
Critical Skills
7+ years’ experience with SDLC in an Agile environment
7+ years of Salesforce experience
Strong verbal and written communication skills. Must maintain sufficient business and technical expertise to be comfortable communicating business and technical requirements with a wide audience
Strong analytical/problem solving experience to deal with complex business problems. This includes risk definition, establishing quality control and implementation of end‑to‑end solutions.
Detailed oriented, highly collaborative, and persistent in the face of obstacles or challenges
In‑depth knowledge of Salesforce administration; security, standard/custom objects, reports/dashboards, and release management and sandbox environments.
Excellent written and verbal communication skills including but not limited to facilitating meetings both in person and virtual settings as well as strong presentation skills.
Ability to effectively produce requirements documents and functional documents.
Additional Knowledge & Skills
Salesforce Certified Administrator (required)
Salesforce Certified Business Analyst (a plus)
Agentforce Specialist Certification (a plus)
Salesforce Configuration and Implementation experience
Prior experience with Atlassian suite of tools such as JIRA and Confluence
Competent in integration planning, dependency management and business process mapping and process modeling
Encompass project management skills including time management, organization, and prioritization
Education 4‑year degree in computer science, business or related field.
Compensation Base pay range: $100,500 – $167,500 per year. Additional compensation may include annual bonus or long‑term incentive opportunities. For more information about benefits, please visit our benefits page.
Equal Employment Opportunity Statement McKesson is an Equal Opportunity Employer. McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodation, please contact us at Disability_Accommodation@McKesson.com.
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