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Media Manager

ServiceMaster Clean of Fraser Valley, Jacksonville, Florida, United States, 32290

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Benefits

401(k) matching

Training & development

Opportunity for advancement

Join Our National Team as a Media Manager! Are you looking to leverage your expertise to grow a role that offers varied and challenging work? Our company, a leading parent organization that owns and operates 340+ franchise locations across North America, seeks a Media Manager to support the team.

The Media Manager plays a critical role in planning, executing, and optimizing integrated media campaigns across traditional and digital channels. This position supports franchisee and Paul Davis Restoration Inc. objectives by developing full-funnel media strategies, managing campaign execution, and analyzing performance to drive measurable results. The Media Manager must demonstrate strong analytical skills, knowledge of the evolving media landscape, and the ability to collaborate effectively with cross‑functional teams, agencies, and platform partners.

Position:

Media Manager Reports to:

Sr. Director of Integrated Media & CRM Location:

Remote with some travel Salary Range:

$75,000 - $95,000 annually

Essential Duties/Responsibilities Media Planning & Execution

Develop and execute integrated local media plans across paid channels—including broadcast, streaming, digital video, CTV/OTT, social, audio, display, and out‑of‑home—to support franchisee and company goals.

Ensure media campaigns adhere to established budgets, timelines, and quality standards, delivering consistent and compelling brand messaging.

Manage full‑funnel campaign planning, activation, optimization, pacing, and reporting.

Identify trends, risks, and opportunities to drive performance improvements and measurable business outcomes.

Analyze performance data to optimize targeting, creative, and bidding strategies.

All other duties as assigned

Partnership & Collaboration

Manage agency partnerships and platform relationships to improve effectiveness, efficiency, and access to advanced tools and beta opportunities.

Collaborate with internal teams—brand, creative, analytics, and strategy—to design and execute holistic media strategies.

Prepare and present media recommendations and performance insights to franchisees and internal stakeholders.

Contribute to knowledge‑sharing across the department and support media training initiatives.

Operational Excellence

Track and reconcile media budgets monthly to ensure financial accuracy.

Produce monthly campaign reporting with clear insights and recommendations.

Follow and reinforce internal processes, identifying opportunities to improve workflows and tools.

Manage multiple projects simultaneously in a fast‑paced environment while maintaining strong attention to detail.

Competency – Knowledge, Skills, and Abilities

Computer literacy with MS Office Suite (Word, Excel, PowerPoint), SharePoint, Adobe, Zoom, Teams, etc.

Strong analytical and mathematical skills with ability to translate data into actionable insights.

Solid understanding of the media landscape and how paid, owned, and earned channels work together.

Hands‑on experience with programmatic platforms, DSPs, ad servers, and video buying tools.

Adept in measurement systems and marketing performance analytics

Excellent communication and collaboration skills with the ability to build trust across teams and franchisee partners.

Demonstrates curiosity, adaptability, and a customer‑focused mindset while staying current with industry trends.

Exceptional written and verbal communication; strong listening, flexibility, and relationship‑building skills across diverse backgrounds

Applied knowledge of MS Office tools, reporting systems, and job management platforms, strong business technology skills

Proficiency in digital marketing platforms, analytics tools, and CRM systems

Highly organized, detail‑oriented, and able to manage multiple priorities in a fast‑paced environment

Quick learner with ability to apply knowledge effectively; comfortable working independently and collaboratively

Commitment to Paul Davis Values, Vision, Mission, and 10 Serving Basics

Required Education and Experience

Bachelor's degree in Marketing, Business, Data Analytics, or a related field.

3+ years of experience in marketing operations, data analysis, or a related role

Physical Requirement

Must be able to stay in a stationary position up to 100% of the time

The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.

Needs to comfortably be on a video set with lights, sound, and other production needs

Constantly operates a computer and other office productivity machinery, such as a calculator, fax machine, copy machine, and computer printer.

Must be able to observe and perceive information on a computer and documents

Must be able to communicate and converse with customers over the phone

Occasionally will lift up to 10lbs

Ability to safely operate a passenger vehicle

Must be able to communicate and converse with franchisees over the phone and face‑to‑face

Work Environment The employee will be working remotely in their home office and will be exposed to normal conditions of air conditioning and heat. Most work will be conducted over email, video conferencing, and telephone. The employee must have access to a stable internet connection when working out of the office. The employee must use the provided VPN technology to securely connect remotely. The successful person must be productive with minimal supervision.

Travel This position may require up to 10% travel. This position will be required to travel to franchise locations, conferences, trainings, and team meetings, and may be exposed to outdoor temperatures during travel.

Reasonable Accommodation for Disability Any applicant or employee who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process.

The ADA defines “reasonable accommodation” as a change or adjustment to a job or work environment that allows a qualified individual with a disability to satisfactorily perform the essential functions of a particular job and does not cause an undue hardship for the employer.

Disclaimer Paul Davis Restoration is an equal opportunity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

This is a remote position.

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