Overview
Vaco Phoenix is hiring a Customer Service Representative for a top client in Ahwatukee. This is a contract to hire fully onsite role paying $19.50/hr + bonus, with a fun, fast-growing company culture. Why you'll love it
Free breakfast in the office every Friday Supportive team + upbeat environment Growing company with room to level up What you'll be doing
Manage a high-volume of inbound and outbound calls in a fast-paced call center environment Assist customers with questions, account updates, and issue resolution Provide clear, professional communication while delivering a positive customer experience Accurately document customer interactions, notes, and outcomes in the system Collaborate with team members and escalate issues when needed to ensure quick resolution Meet daily performance metrics related to call quality, efficiency, and customer satisfaction What they're looking for
1-2 years of call center or customer service experience High school diploma or GED required Strong communication skills and a positive attitude Compensation and other information
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.
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Vaco Phoenix is hiring a Customer Service Representative for a top client in Ahwatukee. This is a contract to hire fully onsite role paying $19.50/hr + bonus, with a fun, fast-growing company culture. Why you'll love it
Free breakfast in the office every Friday Supportive team + upbeat environment Growing company with room to level up What you'll be doing
Manage a high-volume of inbound and outbound calls in a fast-paced call center environment Assist customers with questions, account updates, and issue resolution Provide clear, professional communication while delivering a positive customer experience Accurately document customer interactions, notes, and outcomes in the system Collaborate with team members and escalate issues when needed to ensure quick resolution Meet daily performance metrics related to call quality, efficiency, and customer satisfaction What they're looking for
1-2 years of call center or customer service experience High school diploma or GED required Strong communication skills and a positive attitude Compensation and other information
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.
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