Senior Care Sales and Community Relations Manager
Amada Senior Care of North Central New Jersey, Cranford, New Jersey, us, 07016
Overview
Who We Are
Amada Senior Care is a nationally respected leader in non-medical in-home senior care, senior living advisement & placement, long-term care insurance advocacy, and veteran’s benefits advocacy. Our mission is to enrich lives by providing compassionate, high-quality care while guiding families through some of the most important and emotional decisions they will ever make. Amada Senior Care of North Central New Jersey is a top-ranked agency based in Cranford, NJ, proudly serving more than 850,000 residents across 65 communities in Union, Morris, Essex, Middlesex, Somerset, and Hunterdon Counties. We are deeply embedded in the communities we serve and are known for our integrity, professionalism, and family-centered approach. About The Role We are seeking an experienced, relationship-driven Sales & Community Relations Manager to serve as a trusted ambassador to hospitals, physicians, senior living communities, and families navigating complex care decisions. This is not transactional sales. Success in this role requires credibility, emotional intelligence, consistency, and the ability to build long-term professional relationships across the senior care ecosystem. In addition to driving in-home care growth, this role serves as a Senior Living Advisor, helping families evaluate assisted living, memory care, and skilled nursing options when placement is the most appropriate solution. This is a full-time, exempt, remote-hybrid position, combining home-based work with consistent in-person outreach throughout a six-county territory. You will work closely with leadership, care coordination, and operations to drive sustainable growth while maintaining the highest standards of service and ethics. What Success Looks Like In This Role
Established, trusted relationships with key referral partners across assigned counties Consistent growth in qualified inquiries from hospitals, physicians, and senior living partners Recognition as a trusted Senior Living Advisor by families and community partners Disciplined CRM usage with accurate documentation and actionable reporting A visible, respected presence at community and professional networking events Key Responsibilities
Develop and maintain trusted relationships with discharge planners, social workers, physicians, and senior living professionals Build and maintain working relationships with nursing homes, assisted living, and memory care communities throughout the service area Execute a structured weekly in-person outreach strategy within assigned geographic territories Generate qualified inquiries that drive sustainable revenue growth and market expansion Serve as a knowledgeable resource for families exploring both in-home care and senior living placement options Guide families through senior living placement decisions, coordinating introductions and tours when appropriate Act as an ethical advocate for families, prioritizing best-fit care and placement solutions Maintain accurate, timely CRM documentation and submit weekly KPI reports Conduct daily follow-up on all active and pending inquiries Represent Amada Senior Care at community events, educational programs, and professional meetings Conduct all business in accordance with Amada Senior Care’s high ethical and professional standards Work closely with leadership, care coordination, and operations to ensure continuity of care Qualifications
Bachelor’s degree preferred in sales, marketing, healthcare administration, or a related field 2–5 years of outside sales or business development experience within healthcare or senior services Demonstrated success in relationship-based selling and account management Experience working with hospitals, physicians, home health agencies, assisted living communities, skilled nursing facilities, hospice, or other senior-focused organizations Experience or working knowledge of senior living placement and admissions processes preferred Strong written, verbal, and interpersonal communication skills High level of professionalism, self-direction, accountability, and emotional intelligence Comfortable using CRM systems, mobile technology, and Microsoft Office tools Ability to work flexible hours based on community, referral partner, and client needs Valid driver’s license, insured vehicle, and clean driving record Compensation
This is a full-time position offering a competitive base salary of $60,000–$65,000 annually, depending on experience, plus performance-based bonus compensation tied to measurable growth in qualified inquiries, referral partner engagement, and overall market expansion. Benefits
401(k) eligibility after one year of employment Health and dental insurance options Paid time off Flexible scheduling Employee referral program
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Who We Are
Amada Senior Care is a nationally respected leader in non-medical in-home senior care, senior living advisement & placement, long-term care insurance advocacy, and veteran’s benefits advocacy. Our mission is to enrich lives by providing compassionate, high-quality care while guiding families through some of the most important and emotional decisions they will ever make. Amada Senior Care of North Central New Jersey is a top-ranked agency based in Cranford, NJ, proudly serving more than 850,000 residents across 65 communities in Union, Morris, Essex, Middlesex, Somerset, and Hunterdon Counties. We are deeply embedded in the communities we serve and are known for our integrity, professionalism, and family-centered approach. About The Role We are seeking an experienced, relationship-driven Sales & Community Relations Manager to serve as a trusted ambassador to hospitals, physicians, senior living communities, and families navigating complex care decisions. This is not transactional sales. Success in this role requires credibility, emotional intelligence, consistency, and the ability to build long-term professional relationships across the senior care ecosystem. In addition to driving in-home care growth, this role serves as a Senior Living Advisor, helping families evaluate assisted living, memory care, and skilled nursing options when placement is the most appropriate solution. This is a full-time, exempt, remote-hybrid position, combining home-based work with consistent in-person outreach throughout a six-county territory. You will work closely with leadership, care coordination, and operations to drive sustainable growth while maintaining the highest standards of service and ethics. What Success Looks Like In This Role
Established, trusted relationships with key referral partners across assigned counties Consistent growth in qualified inquiries from hospitals, physicians, and senior living partners Recognition as a trusted Senior Living Advisor by families and community partners Disciplined CRM usage with accurate documentation and actionable reporting A visible, respected presence at community and professional networking events Key Responsibilities
Develop and maintain trusted relationships with discharge planners, social workers, physicians, and senior living professionals Build and maintain working relationships with nursing homes, assisted living, and memory care communities throughout the service area Execute a structured weekly in-person outreach strategy within assigned geographic territories Generate qualified inquiries that drive sustainable revenue growth and market expansion Serve as a knowledgeable resource for families exploring both in-home care and senior living placement options Guide families through senior living placement decisions, coordinating introductions and tours when appropriate Act as an ethical advocate for families, prioritizing best-fit care and placement solutions Maintain accurate, timely CRM documentation and submit weekly KPI reports Conduct daily follow-up on all active and pending inquiries Represent Amada Senior Care at community events, educational programs, and professional meetings Conduct all business in accordance with Amada Senior Care’s high ethical and professional standards Work closely with leadership, care coordination, and operations to ensure continuity of care Qualifications
Bachelor’s degree preferred in sales, marketing, healthcare administration, or a related field 2–5 years of outside sales or business development experience within healthcare or senior services Demonstrated success in relationship-based selling and account management Experience working with hospitals, physicians, home health agencies, assisted living communities, skilled nursing facilities, hospice, or other senior-focused organizations Experience or working knowledge of senior living placement and admissions processes preferred Strong written, verbal, and interpersonal communication skills High level of professionalism, self-direction, accountability, and emotional intelligence Comfortable using CRM systems, mobile technology, and Microsoft Office tools Ability to work flexible hours based on community, referral partner, and client needs Valid driver’s license, insured vehicle, and clean driving record Compensation
This is a full-time position offering a competitive base salary of $60,000–$65,000 annually, depending on experience, plus performance-based bonus compensation tied to measurable growth in qualified inquiries, referral partner engagement, and overall market expansion. Benefits
401(k) eligibility after one year of employment Health and dental insurance options Paid time off Flexible scheduling Employee referral program
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