
Customer Strategy Lead — Stores & Digital Experience
BoF Careers, New York, New York, us, 10261
A prominent retail brand in New York City is seeking a Senior Manager for Customer Strategy to drive insights and enhance customer experiences across stores and digital platforms. Ideal candidates have 6-8 years of experience in customer insights and strategy within digital or retail environments. This role will collaborate with cross-functional teams to translate customer feedback into actionable strategies, ultimately improving performance and customer satisfaction. Applicants should be adept at data analytics and creative presentation.
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