101 N. Tryon St., Suite 600, 28202 Charlotte, North Carolina, United States of America
The world of work is changing…short commutes, flexibility, and convenience are the minimum standards employees want when it comes to how they want to work!
At IWG, we are leading the way. We’ve built the world’s largest workspace network so that our customers can work from wherever, and however, they want… in over 120 countries across the globe!
Join us and help us bring more freedom to people and businesses, while expanding our network. You’ll be able to enjoy a great work life balance and competitive benefits, while growing your career path along the way.
Opportunity As a Community Associate, you’ll work closely with new and existing customers across a myriad of industries, creating and maintaining your own community within your center. You’ll handle administrative and support needs so that customers can focus on running their business.
A Typical Day at IWG You arrive a few minutes before the center opens to ensure everything is ready and that no tasks were missed by cleaners. Throughout the day you respond to customer requests such as changing Wi‑Fi codes, tracking packages, setting up projectors, and resolving service tickets. You also manage invoices, coordinate networking events, and promote the space to prospective members, all while maintaining a welcoming and organized environment.
About You
A good communicator, with the ability to build strong professional relationships and empathize with people’s needs (ideally 1+ year of customer service experience)
Happy taking ownership of problems and finding ways to solve them
Positive, enthusiastic, and able to adapt to fast‑changing situations
Experience and confidence using MS Office and other basic IT equipment
Legally eligible to work in the country you are applying within and at least 18 years old
What We Offer
Work life balance (no standard nights/weekends)
Generous paid time off plans (sick and vacation)
11 paid company holidays per calendar year (in addition to your PTO accrual)
Competitive 401(k) program, with a company match
Affordable and comprehensive health care for all full‑time team members (and some plan options for part‑timers as well)
A quarterly bonus plan program, plus an hourly rate of $17.85
A bright and inspiring work environment
Training and development opportunities aligned with great career path opportunities
A professional workplace community (business casual attire required)
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, disability, sex, sexual orientation, gender identity, military or veteran status, national origin or any other consideration protected by federal, state or local law.
#J-18808-Ljbffr
The world of work is changing…short commutes, flexibility, and convenience are the minimum standards employees want when it comes to how they want to work!
At IWG, we are leading the way. We’ve built the world’s largest workspace network so that our customers can work from wherever, and however, they want… in over 120 countries across the globe!
Join us and help us bring more freedom to people and businesses, while expanding our network. You’ll be able to enjoy a great work life balance and competitive benefits, while growing your career path along the way.
Opportunity As a Community Associate, you’ll work closely with new and existing customers across a myriad of industries, creating and maintaining your own community within your center. You’ll handle administrative and support needs so that customers can focus on running their business.
A Typical Day at IWG You arrive a few minutes before the center opens to ensure everything is ready and that no tasks were missed by cleaners. Throughout the day you respond to customer requests such as changing Wi‑Fi codes, tracking packages, setting up projectors, and resolving service tickets. You also manage invoices, coordinate networking events, and promote the space to prospective members, all while maintaining a welcoming and organized environment.
About You
A good communicator, with the ability to build strong professional relationships and empathize with people’s needs (ideally 1+ year of customer service experience)
Happy taking ownership of problems and finding ways to solve them
Positive, enthusiastic, and able to adapt to fast‑changing situations
Experience and confidence using MS Office and other basic IT equipment
Legally eligible to work in the country you are applying within and at least 18 years old
What We Offer
Work life balance (no standard nights/weekends)
Generous paid time off plans (sick and vacation)
11 paid company holidays per calendar year (in addition to your PTO accrual)
Competitive 401(k) program, with a company match
Affordable and comprehensive health care for all full‑time team members (and some plan options for part‑timers as well)
A quarterly bonus plan program, plus an hourly rate of $17.85
A bright and inspiring work environment
Training and development opportunities aligned with great career path opportunities
A professional workplace community (business casual attire required)
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, disability, sex, sexual orientation, gender identity, military or veteran status, national origin or any other consideration protected by federal, state or local law.
#J-18808-Ljbffr