Onsite ITSM Automation & Analytics Analyst (6-Month Contract)

A technology solutions provider in Richardson is seeking an experienced ITSM Analyst for a 6-month onsite contract. The role involves optimizing ITSM operations and supporting automation of workflows within an AI-augmented service delivery model. Candidates should have over 5 years of relevant experience, particularly in ITIL practices and ITSM platforms like ServiceNow. This position focuses on enhancing operational efficiency, improving service quality, and generating actionable insights through data analysis. #J-18808-Ljbffr