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Loss Mitigation Analyst

Heitmeyer Consulting, Florida, New York, United States

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Overview Role & Responsibilities: Our Banking client is looking for someone who can step in to support a major gap in their loss mitigation and collections space. Specifically related to loans sold on the secondary market to Fannie Mae, where servicing responsibilities are retained.

Details Job Title:

Loss Mitigation Analyst

Location:

Remote, must work EST

Duration:

6 Months, Through July 2026

Responsibilities The role requires a deep understanding of Fannie Mae servicing expectations, portals, forms, and the related documentation. Their market includes a large population in The Villages (Retirement Community); many cases aren’t traditional delinquencies but situations involving deceased borrowers. Failure to manage these servicing obligations correctly can create a domino effect—including the potential need to repurchase loans—so we need someone who can navigate this space with accuracy, urgency, and confidence.

Requirements

5+ years of experience with Fannie Mae Servicing and Loss Mitigation

Experience with deceased customer aspect is a huge plus

Deferral arrangements with Fannie Mae

FM Portal (Fannie Mae Technology Manager) Experience is a must

Excellent Communication and Customer Service skills

Nice to Have

FIS Horizon is a huge plus, but any Core exp will suffice

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