Customer Experience Specialist, Healthcare SaaS (Hybrid NYC)

A healthcare technology firm based in New York City is seeking a Customer Support Specialist to join its team. This role focuses on optimizing service delivery and enhancing customer experience by directly addressing inquiries and troubleshooting issues. The ideal candidate has 1-3 years of customer support experience, strong problem-solving skills, and a passion for helping customers. With hybrid flexibility, this position promises to be impactful and rewarding within a collaborative team environment. #J-18808-Ljbffr