Senior Property Manager
$150,000 per year
Property: Seattle House
Overview Unlock your potential with Avenue5 Residential. Your ideas. Your development. Your experience. We take care of you, so you can take care of our residents, properties and clients. Property management may be our business, but people are our passion. Empowering you to be the best.
Benefits
Physical wellness: Medical, dental, vision, and mental health coverage options.
Financial wellness: Competitive pay plus basic life insurance and matching 401K contributions.
Mental and emotional wellness: Generous time-off plan includes 10 paid holidays including a community service day and your birthday.
Perks and more: Mentoring. Professional development. Discounts. Tuition reimbursement. Robust recognition program. And we’re just getting started.
Responsibilities
Manage day-to-day operations of the property or properties including resident satisfaction and retention, full resident lifecycle activities (lease administration, rent collection, delinquency management), property P&L, and marketing.
Meet client expectations and provide excellent customer service.
Recruit, interview, give feedback, and hire.
Create a climate where associates want to do their best by leading, communicating a shared vision, and coaching.
Execute the strategic marketing plan to attract and retain residents.
Understand operations guidelines within the property management agreement.
Respond to resident complaints and issues; liaison to residents and corporate office on maintenance and enforcement of rules.
Maintain professional and technical knowledge by attending workshops, reviewing publications, and establishing networks.
Organize and implement site natural disaster and emergency evacuation plans.
Manage safety records, property loss claims, and risk management initiatives.
Other duties as assigned.
Education and Experience
High school diploma required; bachelor’s degree preferred.
Three plus years of property management experience required.
Two years of direct management experience required.
Knowledge of resident rental lifecycle activities required.
Real estate license preferred or may be required in some locations.
Knowledge of Salesforce.com preferred.
Prior experience in Yardi Voyager or equivalent system preferred.
Skills and Requirements
Very strong organizational and time-management skills.
Strong interpersonal skills to communicate with all levels of management.
Intermediate knowledge of Microsoft Office Suite.
Sensitivity to confidential matters required.
Work independently and prioritize in fast-paced environment with sense of urgency.
Relay technical concerns with detail, quickly and accurately.
Read, write, comprehend, and converse in English.
Use general office equipment.
Excellent customer service and interpersonal skills.
Coping with and defusing situations with angry or difficult people.
Valid driver’s license, clean driving record, current auto insurance required.
Comply with all safety requirements.
Complete and pass Avenue5 Fair Housing, Diversity and Inclusion Training within first 30 days.
Core Beliefs
Put people and partnerships first.
Empower associates.
Focus on solutions.
Champion ideas that accelerate success.
Deliver proof over promises.
Experience our award winning culture
Top 15 national finalist on the Best Places to Work Multifamily™.
Certified as a Great Place to Work® since 2017.
Listed as one of the Best Workplaces in Real Estate™.
Ranked second on the 100 fastest-growing private companies in Washington by The Puget Sound Business Journal.
Ranked 8 on the 2024 National Multifamily Housing Council (NMHC) Top 50 Managers List.
We’re a fast-growing property management company with new opportunities popping up daily. If you don’t see anything today, keep checking. Tomorrow, you may find your dream job.
#J-18808-Ljbffr
Property: Seattle House
Overview Unlock your potential with Avenue5 Residential. Your ideas. Your development. Your experience. We take care of you, so you can take care of our residents, properties and clients. Property management may be our business, but people are our passion. Empowering you to be the best.
Benefits
Physical wellness: Medical, dental, vision, and mental health coverage options.
Financial wellness: Competitive pay plus basic life insurance and matching 401K contributions.
Mental and emotional wellness: Generous time-off plan includes 10 paid holidays including a community service day and your birthday.
Perks and more: Mentoring. Professional development. Discounts. Tuition reimbursement. Robust recognition program. And we’re just getting started.
Responsibilities
Manage day-to-day operations of the property or properties including resident satisfaction and retention, full resident lifecycle activities (lease administration, rent collection, delinquency management), property P&L, and marketing.
Meet client expectations and provide excellent customer service.
Recruit, interview, give feedback, and hire.
Create a climate where associates want to do their best by leading, communicating a shared vision, and coaching.
Execute the strategic marketing plan to attract and retain residents.
Understand operations guidelines within the property management agreement.
Respond to resident complaints and issues; liaison to residents and corporate office on maintenance and enforcement of rules.
Maintain professional and technical knowledge by attending workshops, reviewing publications, and establishing networks.
Organize and implement site natural disaster and emergency evacuation plans.
Manage safety records, property loss claims, and risk management initiatives.
Other duties as assigned.
Education and Experience
High school diploma required; bachelor’s degree preferred.
Three plus years of property management experience required.
Two years of direct management experience required.
Knowledge of resident rental lifecycle activities required.
Real estate license preferred or may be required in some locations.
Knowledge of Salesforce.com preferred.
Prior experience in Yardi Voyager or equivalent system preferred.
Skills and Requirements
Very strong organizational and time-management skills.
Strong interpersonal skills to communicate with all levels of management.
Intermediate knowledge of Microsoft Office Suite.
Sensitivity to confidential matters required.
Work independently and prioritize in fast-paced environment with sense of urgency.
Relay technical concerns with detail, quickly and accurately.
Read, write, comprehend, and converse in English.
Use general office equipment.
Excellent customer service and interpersonal skills.
Coping with and defusing situations with angry or difficult people.
Valid driver’s license, clean driving record, current auto insurance required.
Comply with all safety requirements.
Complete and pass Avenue5 Fair Housing, Diversity and Inclusion Training within first 30 days.
Core Beliefs
Put people and partnerships first.
Empower associates.
Focus on solutions.
Champion ideas that accelerate success.
Deliver proof over promises.
Experience our award winning culture
Top 15 national finalist on the Best Places to Work Multifamily™.
Certified as a Great Place to Work® since 2017.
Listed as one of the Best Workplaces in Real Estate™.
Ranked second on the 100 fastest-growing private companies in Washington by The Puget Sound Business Journal.
Ranked 8 on the 2024 National Multifamily Housing Council (NMHC) Top 50 Managers List.
We’re a fast-growing property management company with new opportunities popping up daily. If you don’t see anything today, keep checking. Tomorrow, you may find your dream job.
#J-18808-Ljbffr