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Bilingual Mortgage Support Specialist: Drive Customer Recovery

RoundPoint Mortgage Servicing LLC, Coppell, Texas, United States, 75019

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A leading mortgage servicing company is seeking a Bilingual Customer Service Specialist in Coppell, Texas. This role involves delivering proactive support to customers facing financial difficulties, ensuring clarity and trust in every interaction. Candidates should be bilingual in Spanish and English, possess strong communication and analytical skills, and have a proven customer service mindset. The position emphasizes empathy, compliance, and the ability to manage complex customer resolutions effectively. #J-18808-Ljbffr