
Residential Specialist
Catholic Charities SF, San Francisco, California, United States, 94199
Overview
Peter Claver Community, a program of Catholic Charities CYO, is a licensed medical care residence for thirty-two (32) chronically homeless individuals ages 18 and over, living with disabling HIV/AIDS. The Residential Assistant for Peter Claver Community monitors the comings and goings of residents, staff and visitors. Ensure the safety of residents by limiting access to the building and enforcing house rules. Salary
Salary: $25.00 per hour Location
Location: Onsite 5 days a week Responsibilities
Respond to and follow through on all requests by residents. Monitor the comings and goings of residents, staff and visitors. Ensure the safety of residents by limiting access to the building and enforcing house rules. Complete incident reports as needed. Read Communication Log and check personal box daily. Log significant events on each shift in the Communication Log. Answer the phone and direct calls to the appropriate person. Arrange shift coverage for sick calls as needed. Perform clerical duties as assigned. Respond to emergencies as outlined in Disaster Plan and Policy and Procedure Manual. Attend and participate in staff meetings. Other duties as assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education & Experience
Education & Experience: High School Diploma. Knowledge, Skills & Abilities
Basic knowledge of HIV/AIDS. Knowledge of issues concerning chemical dependency, alcoholism, mental illness, and homelessness. Ability to work with staff and clients around behavioral and psychiatric issues. Client behaviors may include shouting, use of profanity, inappropriate behavioral choices. Ability to interact with residents, listens actively, resolve conflicts, and make referrals to appropriate professional staff. Understanding and demonstration of professional telephone etiquette and receptionist skills. Capacity to work under pressure. Understanding and following written and oral communication. Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in cross-cultural situations. Prerequisites Required Prior to the First Day of Employment
Fingerprints: Required TB Screening - Negative Tuberculosis Test: Required First Aid Certificate: Required Physical Requirements
Frequent bending, standing, stooping, kneeling, reaching, twisting, and walking. Intermittent lifting, pushing, and pulling. Frequent repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers. Medium work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned. Driving is not required for this position. If driving a car is required for the position, incumbent must have a valid California driver's license and be able to provide proof of DMV record and personal insurance (if required.) Work Environment
Contact with clients who may have behavioral and psychiatric problems. Behaviors may include shouting, use of profanity, inappropriate behavioral choices. Noise level in work environment is usually moderate and consistent with a normal office setting. Work environment is in a building which is home to residents/clients. There may be exposure to personal possessions/artwork which may be offensive when entering a client's private space. Occasionally exposed to perfume or scents in personal care products used by clients. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. CATHOLIC CHARITIES IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER and is committed to providing equal employment without regard to race, color, creed, religion, national origin, ancestry, age, sex, sexual orientation, gender identity, legal domicile status, veteran status, disability or AIDS/HIV status or any other characteristic protected under federal or state law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
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Peter Claver Community, a program of Catholic Charities CYO, is a licensed medical care residence for thirty-two (32) chronically homeless individuals ages 18 and over, living with disabling HIV/AIDS. The Residential Assistant for Peter Claver Community monitors the comings and goings of residents, staff and visitors. Ensure the safety of residents by limiting access to the building and enforcing house rules. Salary
Salary: $25.00 per hour Location
Location: Onsite 5 days a week Responsibilities
Respond to and follow through on all requests by residents. Monitor the comings and goings of residents, staff and visitors. Ensure the safety of residents by limiting access to the building and enforcing house rules. Complete incident reports as needed. Read Communication Log and check personal box daily. Log significant events on each shift in the Communication Log. Answer the phone and direct calls to the appropriate person. Arrange shift coverage for sick calls as needed. Perform clerical duties as assigned. Respond to emergencies as outlined in Disaster Plan and Policy and Procedure Manual. Attend and participate in staff meetings. Other duties as assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education & Experience
Education & Experience: High School Diploma. Knowledge, Skills & Abilities
Basic knowledge of HIV/AIDS. Knowledge of issues concerning chemical dependency, alcoholism, mental illness, and homelessness. Ability to work with staff and clients around behavioral and psychiatric issues. Client behaviors may include shouting, use of profanity, inappropriate behavioral choices. Ability to interact with residents, listens actively, resolve conflicts, and make referrals to appropriate professional staff. Understanding and demonstration of professional telephone etiquette and receptionist skills. Capacity to work under pressure. Understanding and following written and oral communication. Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in cross-cultural situations. Prerequisites Required Prior to the First Day of Employment
Fingerprints: Required TB Screening - Negative Tuberculosis Test: Required First Aid Certificate: Required Physical Requirements
Frequent bending, standing, stooping, kneeling, reaching, twisting, and walking. Intermittent lifting, pushing, and pulling. Frequent repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers. Medium work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned. Driving is not required for this position. If driving a car is required for the position, incumbent must have a valid California driver's license and be able to provide proof of DMV record and personal insurance (if required.) Work Environment
Contact with clients who may have behavioral and psychiatric problems. Behaviors may include shouting, use of profanity, inappropriate behavioral choices. Noise level in work environment is usually moderate and consistent with a normal office setting. Work environment is in a building which is home to residents/clients. There may be exposure to personal possessions/artwork which may be offensive when entering a client's private space. Occasionally exposed to perfume or scents in personal care products used by clients. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. CATHOLIC CHARITIES IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER and is committed to providing equal employment without regard to race, color, creed, religion, national origin, ancestry, age, sex, sexual orientation, gender identity, legal domicile status, veteran status, disability or AIDS/HIV status or any other characteristic protected under federal or state law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
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