Sales Consultant, Cabazon
Dr. Ing. h.c. F. Porsche AG, Cabazon, California, United States, 92230
POSITION OBJECTIVE
The Sales Consultant is responsible for creating a superior customer experience and ensuring every customer interaction is positive and professional by providing expert product knowledge of the brand to generate sales.
PRIMARY RESPONSIBILITIES / CHARACTERISTIC DUTIES
Build long-term recurring relationships with your customer base through your sales technique, product knowledge, and suggestive selling
Achieve and exceed sales goals that are consistent with Porsche Design Store sales objectives
Achieve and exceed KPI (Key Performance Indicators) such as sales per hour, units per transaction, basket value
Stay current with new product developments and market trends
Develop problem-solving techniques to handle customer issues
Maintain professional relationships with customers and colleagues
Assist in loss prevention through awareness and close attention to detail
Ability to merchandise using Porsche Design standards and Directives
Follow all company and employee policies
Complete Daily Assignments (i.e. maintain a presentable sales floor and stock room in accordance to Porsche Design standards, clean and organized store, etc.)
Assist with receiving, checking in and putting away or displaying merchandise shipments
Follow and complete Management Directives as well as other duties assigned
Adhere to assigned schedule
All associates are expected to work cohesively as a team and put the client’s needs first in keeping with the company’s best interest
Accurate use of the POS system (ring up sales, returns and exchanges and capture and enter customer data)
Be proficient in Clienteling (maintain client book, build prospects, thank you cards and follow-up)
Prepare and participate in physical inventory and cycle counts
Use of security measures (alarms, locks, safe, etc.) effectively
Use of proper safety measures (lifting, use of ladders, cleanliness, etc.)
Other duties and/or responsibilities as required or assigned
The salary range for this role is $20hr-$23/hr plus earned comission. However, it is important to note that at Porsche, compensation range is dependent on geographic location. Individual salaries within each range are determined through a wide variety of factors including but not limited to education, experience, knowledge and skillset. Porsche reviews compensation regularly and may adjust base salaries to reflect market competitiveness.
In addition to salary, individuals may be eligible for a discretionary performance bonus. Our full suite of benefits includes:
Paid Vacation
Paid Holidays
Paid Sick leave
401(k) match
Medical, dental and vision coverage
Tuition and certification reimbursement
Life Insurance
Short and Long Term Disability Coverage
MINIMUM QUALIFICATIONS
High School diploma required. College degree or equivalent a plus.
Committed to excellence – quality driven.Customer Service and Sales oriented.
Minimum of 2 years experience in a high-end luxury retail sales environment, preferred.
Proficient written and verbal communication skills.
Ability to navigate a POS system.
Positive and productive work relationships
PHYSICAL DEMANDS
Extensive standing and walking on concrete surfaces
Bending and stooping
Overhead reaching
Climbing a ladder
Lifting or pushing up to 50 lbs
When necessary, overtime may be required. As much advance notice as possible will be provided
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PRIMARY RESPONSIBILITIES / CHARACTERISTIC DUTIES
Build long-term recurring relationships with your customer base through your sales technique, product knowledge, and suggestive selling
Achieve and exceed sales goals that are consistent with Porsche Design Store sales objectives
Achieve and exceed KPI (Key Performance Indicators) such as sales per hour, units per transaction, basket value
Stay current with new product developments and market trends
Develop problem-solving techniques to handle customer issues
Maintain professional relationships with customers and colleagues
Assist in loss prevention through awareness and close attention to detail
Ability to merchandise using Porsche Design standards and Directives
Follow all company and employee policies
Complete Daily Assignments (i.e. maintain a presentable sales floor and stock room in accordance to Porsche Design standards, clean and organized store, etc.)
Assist with receiving, checking in and putting away or displaying merchandise shipments
Follow and complete Management Directives as well as other duties assigned
Adhere to assigned schedule
All associates are expected to work cohesively as a team and put the client’s needs first in keeping with the company’s best interest
Accurate use of the POS system (ring up sales, returns and exchanges and capture and enter customer data)
Be proficient in Clienteling (maintain client book, build prospects, thank you cards and follow-up)
Prepare and participate in physical inventory and cycle counts
Use of security measures (alarms, locks, safe, etc.) effectively
Use of proper safety measures (lifting, use of ladders, cleanliness, etc.)
Other duties and/or responsibilities as required or assigned
The salary range for this role is $20hr-$23/hr plus earned comission. However, it is important to note that at Porsche, compensation range is dependent on geographic location. Individual salaries within each range are determined through a wide variety of factors including but not limited to education, experience, knowledge and skillset. Porsche reviews compensation regularly and may adjust base salaries to reflect market competitiveness.
In addition to salary, individuals may be eligible for a discretionary performance bonus. Our full suite of benefits includes:
Paid Vacation
Paid Holidays
Paid Sick leave
401(k) match
Medical, dental and vision coverage
Tuition and certification reimbursement
Life Insurance
Short and Long Term Disability Coverage
MINIMUM QUALIFICATIONS
High School diploma required. College degree or equivalent a plus.
Committed to excellence – quality driven.Customer Service and Sales oriented.
Minimum of 2 years experience in a high-end luxury retail sales environment, preferred.
Proficient written and verbal communication skills.
Ability to navigate a POS system.
Positive and productive work relationships
PHYSICAL DEMANDS
Extensive standing and walking on concrete surfaces
Bending and stooping
Overhead reaching
Climbing a ladder
Lifting or pushing up to 50 lbs
When necessary, overtime may be required. As much advance notice as possible will be provided
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