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Member Support Representative

Excel Fitness, Durham, North Carolina, United States, 27703

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Position Type:

Full Time Department:

Member Support Center (Call Center) Compensation:

$15.00

per hour Available Shifts: Tuesday - Saturday 1pm to 10pm *This is an in-office position, not a remote position* Training Details: Selected applicants will need to attend a

2-week paid training class , Monday through Friday from 10am to 7pm EST, starting on October 27th. What to Expect: After completing training, you'll start taking inbound calls, assisting current and prospective members as well as club staff, while providing top-notch customer service. Additionally, you'll manage department inboxes and monitor call volume as necessary. Ideal Candidates: Have previous experience in a call center or customer service Bilingual skills are a plus Must possess a high school diploma and be at least 18 years old Why Join Our Team? Flexible

Scheduling Free

Planet Fitness Black Card membership On-site

gym with massage chairs Health/Dental/Vision

benefits for Full Time employees PTO

plan for Full Time employees Up to 40 hours of

Personal Time

for full and part-time employees Position Type/Expected Hours of Work: You will be a nonexempt employee entitled to the minimum wage and/or overtime pay protections under the FLSA. Your anticipated work schedule will be determined based on the needs of the business during normal Call Center operations. Full-Time employees regularly work at least 30 hours per week. EEO Statement: Excel Fitness is an Equal Opportunity Employer committed to fostering an inclusive environment for recruitment, hiring, career advancement, and all employment practices. Equal Opportunity Employer This employer is required to inform applicants of their rights under federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.