City National Bank and Trust
Job Title:
Retail Personal Banking Associate
Department:
Retail Status:
Full time Equal Opportunity Employer
Description:
Join City National Bank as a Retail Personal Banking Associate and embark on a rewarding career in personal banking! This entry-level position is designed for those eager to build a strong foundation in personal banking. You'll engage with customers to provide outstanding service, aligning with our core values of Integrity, Teamwork, and WOW Customer Experience. As you progress through training, you will gain the skills needed to transition to a full Personal Banker role while growing our customer base and surpassing sales goals.
Responsibilities: Complete the Personal Banker Training Checklist, including all learning modules and skill assessments. Enhance customer growth through proactive prospecting and follow-up. Create WOW customer experiences while adhering to standard procedures and compliance with bank policies. Effectively cross-sell and market banking products and services. Safeguard customer confidentiality and adhere to branch security protocols. Participate in daily operations to gain expertise in personal banking. Log all customer interactions and follow-ups accurately. Embody the values of City National Bank by prioritizing Integrity, Teamwork, and customer WOW moments. Qualifications:
One year of experience in sales, customer service, or cash handling, or relevant college coursework. Military experience is welcomed, and bilingual candidates are a plus. Proficient in Microsoft Office and possess strong general computer and math skills. Flexibility to work extended hours with consistent attendance. A strong customer service focus with solid problem-solving skills. Self-motivated, goal-oriented, and a collaborative team player with robust interpersonal and sales skills. Education and Experience:
High School diploma or equivalent. Demonstrate alignment with the values and vision of City National Bank. Physical Requirements:
The physical demands outlined here are representative of what must be met by an employee to perform this role effectively. Reasonable accommodations can be made for individuals with disabilities.
Frequent use of computer screens, and ability to operate a keyboard and other device controls. Ability to lift or carry up to 20 lbs. Capability to stand for the majority of the work schedule. Clear verbal communication and the ability to see and adjust focus as needed.
Other Duties:
This description is intended to provide a general overview of the role. Duties and responsibilities may evolve over time without notice.
Job Title:
Retail Personal Banking Associate
Department:
Retail Status:
Full time Equal Opportunity Employer
Description:
Join City National Bank as a Retail Personal Banking Associate and embark on a rewarding career in personal banking! This entry-level position is designed for those eager to build a strong foundation in personal banking. You'll engage with customers to provide outstanding service, aligning with our core values of Integrity, Teamwork, and WOW Customer Experience. As you progress through training, you will gain the skills needed to transition to a full Personal Banker role while growing our customer base and surpassing sales goals.
Responsibilities: Complete the Personal Banker Training Checklist, including all learning modules and skill assessments. Enhance customer growth through proactive prospecting and follow-up. Create WOW customer experiences while adhering to standard procedures and compliance with bank policies. Effectively cross-sell and market banking products and services. Safeguard customer confidentiality and adhere to branch security protocols. Participate in daily operations to gain expertise in personal banking. Log all customer interactions and follow-ups accurately. Embody the values of City National Bank by prioritizing Integrity, Teamwork, and customer WOW moments. Qualifications:
One year of experience in sales, customer service, or cash handling, or relevant college coursework. Military experience is welcomed, and bilingual candidates are a plus. Proficient in Microsoft Office and possess strong general computer and math skills. Flexibility to work extended hours with consistent attendance. A strong customer service focus with solid problem-solving skills. Self-motivated, goal-oriented, and a collaborative team player with robust interpersonal and sales skills. Education and Experience:
High School diploma or equivalent. Demonstrate alignment with the values and vision of City National Bank. Physical Requirements:
The physical demands outlined here are representative of what must be met by an employee to perform this role effectively. Reasonable accommodations can be made for individuals with disabilities.
Frequent use of computer screens, and ability to operate a keyboard and other device controls. Ability to lift or carry up to 20 lbs. Capability to stand for the majority of the work schedule. Clear verbal communication and the ability to see and adjust focus as needed.
Other Duties:
This description is intended to provide a general overview of the role. Duties and responsibilities may evolve over time without notice.