Job Description
Under the general direction of the Warranty Supervisor and in accordance with company policies and procedures, this role is responsible for ensuring all product returns are processed efficiently, accurately, and in a timely manner.
Key ResponsibilitiesReturn Authorization & Disposition
Verify all required documentation is included with returned products
Confirm product eligibility within warranty period
Validate that the product exhibits a warrantable defect
Match returned products to receipts and return authorizations
System Processing & Issue Reporting
Enter and maintain accurate product data in the system
Record shipping and return information
Operate the cardboard recycling/bundling machine
Perform product destruction when required
Achieve the goal of processing all returns within 24 hours
Required Skills
Order entry
Microsoft Office proficiency
Customer service
Warranty claims
SAP (preferred)
Top Technical Skills
Order entry
Microsoft Office
Customer service
QualificationsMust-Haves
Strong computer and data entry skills
1-3 years of order entry or related experience
High school diploma or equivalent
Nice-to-Haves
Experience with ERP software
Knowledge of baseball or sports equipment
Prior warranty claims experience
Soft Skills
Strong collaborative mindset
Effective verbal and written communication
Excellent organizational and prioritization abilities
Experience Level
Entry Level
Job Type & Location
This is a Contract position based out of Dardenne Prairie, MO.
Pay and Benefits
The pay range for this position is $18.00 - $18.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Dardenne Prairie,MO.
Application Deadline
This position is anticipated to close on Feb 17, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Under the general direction of the Warranty Supervisor and in accordance with company policies and procedures, this role is responsible for ensuring all product returns are processed efficiently, accurately, and in a timely manner.
Key ResponsibilitiesReturn Authorization & Disposition
Verify all required documentation is included with returned products
Confirm product eligibility within warranty period
Validate that the product exhibits a warrantable defect
Match returned products to receipts and return authorizations
System Processing & Issue Reporting
Enter and maintain accurate product data in the system
Record shipping and return information
Operate the cardboard recycling/bundling machine
Perform product destruction when required
Achieve the goal of processing all returns within 24 hours
Required Skills
Order entry
Microsoft Office proficiency
Customer service
Warranty claims
SAP (preferred)
Top Technical Skills
Order entry
Microsoft Office
Customer service
QualificationsMust-Haves
Strong computer and data entry skills
1-3 years of order entry or related experience
High school diploma or equivalent
Nice-to-Haves
Experience with ERP software
Knowledge of baseball or sports equipment
Prior warranty claims experience
Soft Skills
Strong collaborative mindset
Effective verbal and written communication
Excellent organizational and prioritization abilities
Experience Level
Entry Level
Job Type & Location
This is a Contract position based out of Dardenne Prairie, MO.
Pay and Benefits
The pay range for this position is $18.00 - $18.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Dardenne Prairie,MO.
Application Deadline
This position is anticipated to close on Feb 17, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.