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Call Center Representative

LHH Recruitment Solutions, Knoxville, Tennessee, United States, 37955

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Join Our Team in Knoxville!

Patient Scheduler - Hospitals/Pulmonary Services Knoxville, TN (west) | Full-Time / $18/hr

Are you a natural problem-solver with a passion for helping others? Do you thrive in a fast-paced

call center environment

and have experience of providing support to patients in a kind and courteous manner? If so, we want to talk to YOU!

What You'll Do: Answer incoming calls in a helpful and understanding way

Resolve issues with empathy and accuracy

Keep records updated (medical records/database)

Assist with charge entry and coding

Delegates outgoing phone calls (Appointment confirmations, referrals, pre-certs, etc.)

What You Bring:

1+ year of heavy call volume experience

Comfortable working with computer systems and knowledge of medical office procedures

Clear communication and strong attention to detail

Works well with others (physicians, patients and staff)

High School Diploma or GED

Why You'll Love It Here: Full time work schedule throughout the week (Hours 7-4pm or 8-5pm) Equipment provided (Laptop, mouse, monitor) Supportive team culture and mentorship

Pay Details:

$17.00 to $18.00 per hour

Search managed by:

Holland Hunt

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance

Massachusetts Candidates Only:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.