
divh2Retail Sales Associate/h2pPOSITION OBJECTIVE: The Sales Associate is responsible for supporting management in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of ensuring a great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!/ppFUNCTIONAL RESPONSIBILITIES:/pulliDrive for Results/liulliMeets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires./liliMaintains knowledge of current sales and promotions; maintains pricing and visual standards./liliMaintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by management./liliParticipates in visual directives including monthly store sets and sales floor maintenance./li/ulliCustomer Experience/liulliPromotes the most amazing personal service (maps) principles and standards as demonstrated in our selling models and offers a cohesive omni channel experience./liliEnsures prompt resolution of customer concerns./liliEnsures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices./liliReinforces buying decisions at the checkout and achieves add on goals including gift card sales./liliSigns up clients for reward program./liliBuilds and maintains a solid customer following through clienteling and wardrobing./liliKnows current product fit and style assortment offerings in store and on-line./liliMaintains consistent client communication through utilization of our clienteling tools; style connect and customer book./li/ulliOperational Excellence/liulliSupports replenishment activities that keep the store full and abundant./liliAssists with locate fulfillment./liliAssists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed./liliAssist with boutique cleanliness and organization./li/ulliTeamwork and Growth/liulliPromotes an inclusive, collaborative approach to problem solving./liliSeeks personal developmental opportunities and readily solicits feedback./li/ul/ulpCOMPETENCIES:/pulliCulture/liulliLiving the Chicos Fas values and guiding principles by demonstrating customer focus, instilling trust, driving engagement and delivering results with high performance./li/ulliManages Complexity/liulliMaking sense of complex, high quantity, and sometimes contradictory information to effectively solve problems./li/ulliPlans and Aligns/liulliPlanning and prioritizing work to meet commitments aligned with organizational goals./li/ulliOrganizational Savvy/liulliManeuvering comfortably through complex policy, process, and people-related organizational dynamics./li/ulliCourage/liulliStepping up to address difficult issues, saying what needs to be said./li/ul/ulpQUALIFICATIONS:/pulliHigh school diploma or equivalent/liliRetail or sales experience preferred/liliFor the following states: AZ, GA, ID, IL, KS, MS, MO, MT, ND, NV, OK, SD, TX, UT, and VA, must be 16 years of age or older/liliFor all other states, must be 18 years of age or older/liliExcellent communication skills/liliExcellent customer service skills/liliAble to learn or adapt to technology provided by the company/liliStrong organizational skills and ability to multi-task in a fast-paced environment/liliAble to communicate with customers, associates, and management/liliRegular attendance is essential to this position to ensure adequate coverage to meet company objectives./liliAbility to work a flexible work schedule, including nights, weekends, and holidays is required/li/ulpPHYSICAL REQUIREMENTS:/pulliConstant walking/standing- 67-100% of 8-hour shift/liliOccasional lifting up to 50 lbs.- 1-33% of 8-hour shift/liliFrequent climbing- 34%-66% of 8-hour shift/li/ulpThe wage range for this position is $16.00 - $20.00. Successful candidates wage rates will be determined based on their individual qualifications for the position./p/div