Lifestyle Management - Dining Reservations Concierge
Ten Group, Las Vegas, Nevada, United States, 89101
Las Vegas Dining Team Expansion
Do you thrive on discovering buzzy new restaurants, spotting rising culinary talent, and knowing what's shaping how the world dines? Imagine turning that instinct into a career where you help others unlock unforgettable dining experiences and access the best tables and chefs nationwide and internationally. If you live and breathe food, this is your chance to turn that passion into your profession. Now, we're expanding our Las Vegas dining team
and we want the city's most connected, knowledgeable dining-scene insiders. Must reside within 50 miles of 10801 W. Charleston Blvd, Las Vegas, NV 89135. We're looking for true Las Vegas locals who live and breathe this city to join our vibrant team! About the Role
Be the trusted genius behind seamless luxury: phone/chat/email requests, book exclusive dining, and deliver "how did they DO that?" moments. Multitask like a pro, collaborate globally, and grow through world-class training. Thrive in a dynamic environment with global collaboration and 100% paid training. Bring self-motivation, accountability, and a commitment to excellence in training and performance. Success in this role means: Exceptional Guest Service: Provide prompt, polished support across phone, email, and chat. Every interaction should feel seamless, attentive, and rooted in deep hospitality expertise. End-to-End Reservation Management: Own each dining request from intake to completionsourcing options, securing bookings, tracking confirmations, and ensuring flawless follow-through. Las Vegas Dining Expertise & Access: Use your deep knowledge of the Las Vegas dining landscape
luxury resort restaurants, celebrity-chef concepts, tasting menu destinations, high-demand hotspots, and hidden gems
to secure premium reservations with accuracy and discretion. Proactive Problem Solving: Offer thoughtful alternatives when a venue is fully booked, navigating waitlists, timing challenges, dietary requirements, and special occasions with creativity and calm professionalism. Supplier & Restaurant Collaboration: Work directly with restaurant contacts, reservation teams, GMs, hosts, and concierge partners to deliver exclusive access and VIP-level experiences for our members. Clear, Confident Communication: Explain all restaurant policiesincluding deposits, cancellation terms, seating notes, tasting menu requirements, dress codesbefore confirming any reservation. Curation & Personalization: Craft tailored dining recommendations rooted in member tastes, trends, seasonality, and NYC & Las Vegas ever-changing food scene. Team Collaboration & Engagement: Participate in team meetings, skill-shares, and training sessions. Support colleagues across global offices and contribute positively to the team environment. Continuous Professional Development Use e-learning tools to expand knowledge of cuisine styles, NYC & Las Vegas market updates, service standards, and hospitality trends. Operational & Leadership Support: Assist leadership with team initiatives, process improvements, and operational tasks when needed.
Do you thrive on discovering buzzy new restaurants, spotting rising culinary talent, and knowing what's shaping how the world dines? Imagine turning that instinct into a career where you help others unlock unforgettable dining experiences and access the best tables and chefs nationwide and internationally. If you live and breathe food, this is your chance to turn that passion into your profession. Now, we're expanding our Las Vegas dining team
and we want the city's most connected, knowledgeable dining-scene insiders. Must reside within 50 miles of 10801 W. Charleston Blvd, Las Vegas, NV 89135. We're looking for true Las Vegas locals who live and breathe this city to join our vibrant team! About the Role
Be the trusted genius behind seamless luxury: phone/chat/email requests, book exclusive dining, and deliver "how did they DO that?" moments. Multitask like a pro, collaborate globally, and grow through world-class training. Thrive in a dynamic environment with global collaboration and 100% paid training. Bring self-motivation, accountability, and a commitment to excellence in training and performance. Success in this role means: Exceptional Guest Service: Provide prompt, polished support across phone, email, and chat. Every interaction should feel seamless, attentive, and rooted in deep hospitality expertise. End-to-End Reservation Management: Own each dining request from intake to completionsourcing options, securing bookings, tracking confirmations, and ensuring flawless follow-through. Las Vegas Dining Expertise & Access: Use your deep knowledge of the Las Vegas dining landscape
luxury resort restaurants, celebrity-chef concepts, tasting menu destinations, high-demand hotspots, and hidden gems
to secure premium reservations with accuracy and discretion. Proactive Problem Solving: Offer thoughtful alternatives when a venue is fully booked, navigating waitlists, timing challenges, dietary requirements, and special occasions with creativity and calm professionalism. Supplier & Restaurant Collaboration: Work directly with restaurant contacts, reservation teams, GMs, hosts, and concierge partners to deliver exclusive access and VIP-level experiences for our members. Clear, Confident Communication: Explain all restaurant policiesincluding deposits, cancellation terms, seating notes, tasting menu requirements, dress codesbefore confirming any reservation. Curation & Personalization: Craft tailored dining recommendations rooted in member tastes, trends, seasonality, and NYC & Las Vegas ever-changing food scene. Team Collaboration & Engagement: Participate in team meetings, skill-shares, and training sessions. Support colleagues across global offices and contribute positively to the team environment. Continuous Professional Development Use e-learning tools to expand knowledge of cuisine styles, NYC & Las Vegas market updates, service standards, and hospitality trends. Operational & Leadership Support: Assist leadership with team initiatives, process improvements, and operational tasks when needed.