Key Account Executive (Account Management) - North Dallas, TX and surrounding ci
Labcorp, Richardson, Texas, United States, 75080
Key Account Executive
Labcorp is seeking to hire a Key Account Executive to help identify and shape opportunities for Labcorp Diagnostics continued growth. This is a unique opportunity to join a team of a leading global life sciences company that advances patient health and powers clear, confident decisions through its diagnostics and drug development offerings, selling the benefits of LabCorp in many physician specialties. As a Key Account Executive, you will be responsible for managing a large existing client base while also introducing focused specialty products, analytical platforms and workflow efficiencies to your clients. Striving for strong customer service with increased growth from your customer base. The territory for this field-based position covers Dallas, Texas and North Dallas, TX cities, i.e., Frisco, Richardson, Addison, Allen, The Colony, Little Elm and Prosper. The primary focus will be healthcare providers to service existing businesses and promote laboratory testing to help improve patient health and outcomes. Working conditions: Must reside in North Dallas, TX or surrounding areas Must have a valid driver's license and clean driving record Must be able to travel to cover assigned geographic areas. Ability to travel overnight as needed Duties and responsibilities: Educates, instructs and introduces new testing to assigned and newly generated accounts in an assigned territory Acts as a liaison between the client and the LabCorp operations team in relation to client needs Provides ongoing service and problem resolution to customer base Assists with customer billing issues Ensures customer retention by providing superior customer service Recommends solutions that are client focused and persuasive Provides account management for client's day to day operations Provides new laboratory tests to assigned customer base Works closely with senior sales representatives to grow customer base Continuously provides educational material to the client base Resolves any customer related issues in a timely manner Meets and exceeds monthly retention and additional sales Minimum Education and Experience High School Diploma or equivalent Proven success in managing customers Proficiency in Microsoft Office Must reside in North Dallas, TX or surrounding areas Must have a valid driver's license and clean driving record Must be able to travel to cover assigned geographic areas. Persuasive verbal and written communication skills Superior customer service skills with the ability to build trust-based relationships Ability to deliver results in a fast-paced, competitive market Self-motivated Excellent time management and organizational skills Preferred Qualifications Bachelor's degree Proven success in sales & client renewals At least 3 years' experience in Account Management, Client Success role or client facing. Current or previous clinical laboratory or diagnostics sales experience Understanding of physician office workflow and service expectation Experience in the healthcare industry Why You Should Apply This role offers an unparalleled opportunity to be a key Contributor in the Labcorp journey towards Account Management excellence. Your expertise will have a significant impact to our mission of Improving Health and Improving Lives. Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
Labcorp is seeking to hire a Key Account Executive to help identify and shape opportunities for Labcorp Diagnostics continued growth. This is a unique opportunity to join a team of a leading global life sciences company that advances patient health and powers clear, confident decisions through its diagnostics and drug development offerings, selling the benefits of LabCorp in many physician specialties. As a Key Account Executive, you will be responsible for managing a large existing client base while also introducing focused specialty products, analytical platforms and workflow efficiencies to your clients. Striving for strong customer service with increased growth from your customer base. The territory for this field-based position covers Dallas, Texas and North Dallas, TX cities, i.e., Frisco, Richardson, Addison, Allen, The Colony, Little Elm and Prosper. The primary focus will be healthcare providers to service existing businesses and promote laboratory testing to help improve patient health and outcomes. Working conditions: Must reside in North Dallas, TX or surrounding areas Must have a valid driver's license and clean driving record Must be able to travel to cover assigned geographic areas. Ability to travel overnight as needed Duties and responsibilities: Educates, instructs and introduces new testing to assigned and newly generated accounts in an assigned territory Acts as a liaison between the client and the LabCorp operations team in relation to client needs Provides ongoing service and problem resolution to customer base Assists with customer billing issues Ensures customer retention by providing superior customer service Recommends solutions that are client focused and persuasive Provides account management for client's day to day operations Provides new laboratory tests to assigned customer base Works closely with senior sales representatives to grow customer base Continuously provides educational material to the client base Resolves any customer related issues in a timely manner Meets and exceeds monthly retention and additional sales Minimum Education and Experience High School Diploma or equivalent Proven success in managing customers Proficiency in Microsoft Office Must reside in North Dallas, TX or surrounding areas Must have a valid driver's license and clean driving record Must be able to travel to cover assigned geographic areas. Persuasive verbal and written communication skills Superior customer service skills with the ability to build trust-based relationships Ability to deliver results in a fast-paced, competitive market Self-motivated Excellent time management and organizational skills Preferred Qualifications Bachelor's degree Proven success in sales & client renewals At least 3 years' experience in Account Management, Client Success role or client facing. Current or previous clinical laboratory or diagnostics sales experience Understanding of physician office workflow and service expectation Experience in the healthcare industry Why You Should Apply This role offers an unparalleled opportunity to be a key Contributor in the Labcorp journey towards Account Management excellence. Your expertise will have a significant impact to our mission of Improving Health and Improving Lives. Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.