Bilingual Customer Service Representative
Nesco Resource, Salem, New Hampshire, United States, 03079
Manufacturing Customer Service Representative
8:00AM-4:30PM. In office M, W, TH, remote Tuesday and Friday $20 to $22 Full-Time | Manufacturing Environment About the Role We are seeking a detail-oriented Manufacturing Customer Service Representative to support our customers, distributors, and production teams. In this role, you'll be the key link between the customer and the manufacturing floorprocessing orders, communicating lead times, and ensuring customers receive accurate and timely information. If you enjoy fast-paced work, coordinating across departments, and helping customers solve problems, this is an excellent opportunity to grow your career in manufacturing support. Key Responsibilities
Handle inbound calls and emails from customers placing orders or checking production status Prepare accurate quotes and proposals based on product requirements Enter, update, and track sales orders in the system with precision Communicate manufacturing timelines, lead times, and order updates to customers Send order confirmations and follow up on changes or scheduling adjustments Coordinate with production, shipping, and management to ensure on-time delivery Support the team during high-volume periods and assist with additional tasks as needed What We're Looking For
1 year of customer service experience , preferably in manufacturing or distribution Strong organizational skills and the ability to multitask in a fast-paced environment Experience with CRM systems and Microsoft Office Excellent communication skillsclear, professional, and confident on the phone Positive attitude and team-first mindset Bilingual High School Diploma required Why This Role Is a Great Fit for Manufacturing-Minded Candidates
You'll work closely with production, scheduling, and logistics You'll learn how products move from order to shipment You'll build real relationships with repeat customers and distributors Every day brings new challengesproblem-solving is part of the fun You'll play an essential part in maintaining smooth customer and manufacturing operations Send resumes to Kcollazo@nescoresource.com COM091 Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services. Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
8:00AM-4:30PM. In office M, W, TH, remote Tuesday and Friday $20 to $22 Full-Time | Manufacturing Environment About the Role We are seeking a detail-oriented Manufacturing Customer Service Representative to support our customers, distributors, and production teams. In this role, you'll be the key link between the customer and the manufacturing floorprocessing orders, communicating lead times, and ensuring customers receive accurate and timely information. If you enjoy fast-paced work, coordinating across departments, and helping customers solve problems, this is an excellent opportunity to grow your career in manufacturing support. Key Responsibilities
Handle inbound calls and emails from customers placing orders or checking production status Prepare accurate quotes and proposals based on product requirements Enter, update, and track sales orders in the system with precision Communicate manufacturing timelines, lead times, and order updates to customers Send order confirmations and follow up on changes or scheduling adjustments Coordinate with production, shipping, and management to ensure on-time delivery Support the team during high-volume periods and assist with additional tasks as needed What We're Looking For
1 year of customer service experience , preferably in manufacturing or distribution Strong organizational skills and the ability to multitask in a fast-paced environment Experience with CRM systems and Microsoft Office Excellent communication skillsclear, professional, and confident on the phone Positive attitude and team-first mindset Bilingual High School Diploma required Why This Role Is a Great Fit for Manufacturing-Minded Candidates
You'll work closely with production, scheduling, and logistics You'll learn how products move from order to shipment You'll build real relationships with repeat customers and distributors Every day brings new challengesproblem-solving is part of the fun You'll play an essential part in maintaining smooth customer and manufacturing operations Send resumes to Kcollazo@nescoresource.com COM091 Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services. Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.