Customer Service Representative
Aston Carter, Charlotte, North Carolina, United States, 28202
Customer Service Representative
The Customer Service Representative (CSR) ensures delivery of excellent customer service by accurately processing orders, communicating, and coordinating with other departments to resolve inquiries. This position assists with the installation and fabrication process. The CSR will build and maintain business relationship with clients by providing prompt and accurate service that will assist in increasing customer loyalty. Additional Skills & Qualifications Minimum 1 year of customer service experience
High School diploma/GED required, Associate's Degree in Business is a plus
Minimum 1 year of scheduling experience
Stone industry experience or knowledge preferred
Proficiency in Microsoft Office and web based programs Job Type & Location This is a Contract to Hire position based out of Charlotte, NC. Pay and Benefits The pay range for this position is $20.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan
Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Charlotte, NC. Application Deadline This position is anticipated to close on Feb 18, 2026.
The Customer Service Representative (CSR) ensures delivery of excellent customer service by accurately processing orders, communicating, and coordinating with other departments to resolve inquiries. This position assists with the installation and fabrication process. The CSR will build and maintain business relationship with clients by providing prompt and accurate service that will assist in increasing customer loyalty. Additional Skills & Qualifications Minimum 1 year of customer service experience
High School diploma/GED required, Associate's Degree in Business is a plus
Minimum 1 year of scheduling experience
Stone industry experience or knowledge preferred
Proficiency in Microsoft Office and web based programs Job Type & Location This is a Contract to Hire position based out of Charlotte, NC. Pay and Benefits The pay range for this position is $20.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan
Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Charlotte, NC. Application Deadline This position is anticipated to close on Feb 18, 2026.