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Customer Service Reps

Cavco Industries Inc., Waco, Texas, United States, 76710

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Customer Service Reps

Represents the company through telephone contact by answering calls, assisting customers with warranty issues and helping retailers to improve delivery service. Perform a variety of administrative tasks as needed. Provides customers and coworkers with a remarkable experience. Demonstrate a good work ethic based on principles of honesty and integrity. Maintain office files are accurate. Performs various other job duties as assigned and needed. Qualifications: 1 - 2 years' experience in customer service. High School Diploma or equivalent. Ability to multi-task in a fast paced environment. Ability to prioritize tasks and self-management. Effective planning and organization skills. Experience with MS Word, MS Excel, computer knowledge. Excellent listening skills and be able to offer solutions to unique situations. Attention to detail and self-management. Consistently provide excellence in Customer Service. Strong communication skills, patience and phone skills. Empathetic outlook and the ability to work on a team. Maintain a good attendance record.