Residential Field Sales Representative- MDU
WOW! Internet Cable and Phone, Charleston, South Carolina, United States, 29401
divh2Residential Fsr-Mdu/h2pThe Residential FSR-MDU will be responsible for door-to-door selling of our full line of internet, video, and phone services to newly constructed serviceable multi-dwelling units (MDUs) while maintaining and growing set MDU penetration goals in existing contracted properties. This role will be accountable for generating and developing business relationships with building owners and management companies to achieve installation and penetration goals while improving and innovating the customer experience consistent with company standards, practices, and policies./ph3Duties and Responsibilities:/h3pEssential duties and responsibilities include the following:/pulliManage and grow customer penetration across an assigned portfolio of multi-dwelling and apartment communities to meet and exceed targets assigned by leadership and existing contracted properties in their portfolio./liliReach monthly installation goals by selling internet and additional services to new residential customers in newly constructed
existing assigned multi-dwelling properties/liliEstablish and maintain relationships with key players i.e Property Managers within MDU properties to drive productivity, retention, and manage churn/liliPartner with leadership, operations, and marketing teams when action is needed or opportunity is generated/liliDescribe and demonstrate the features, benefits and value of WOW! Internet, Cable and Phone product offerings, services, and billing procedures/liliRepresent WOW! Internet, Cable, and Phone at property events
association meetings/liliWork with properties to establish a WOW! marketing plan in accordance with Right of Entry Agreements/liliMeet company- established revenue-generating activity requirements for prospecting including site visits, door knocks, contacts, presentations and sales, closing standards, bundling objectives and sales production standards, with a focus on sell-in revenue drivers/liliRoutinely perform onsite audits of company relationship and services/liliComplete property surveys and sales reports as required/liliDemonstrate advanced knowledge of company core values, products,
procedures./liliAct as a single resource for sales, product, technical, or customer care issues and proactive follow-up with customers and internal teams for fast resolution./liliPerform comprehensive monthly and quarterly customer review meetings to ensure a high level of customer experience./liliOther duties as assigned/li/ulh3Qualifications:/h3pTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions./ph3Education:/h3pBachelors degree (B.S.) from four-year College or University; and 1-3 years of related experience or equivalent combination of education and experience, such as Sales, Marketing or Business preferred/ph3Experience/Skills Needed:/h3ulliOne to three years of professional sales experience is preferred, preferably in the communications or technology industry or equivalent, or an equivalent combination of education and experience/liliMust be highly organized, flexible, detail-oriented, and able to multitask under pressure/liliAbility to self-motivate and work independently/liliAbility to meet external demands, pressures, strict deadlines, and sales objectives/liliExperience building relationships with internal and external customers/liliAbility to build and maintain professional client relationships/liliAbility to articulate and communicate to internal and external customers./liliProfessional appearance and attitude/liliStrong verbal, written interpersonal, and listening skills./liliAbility to work beyond normal business hours including evenings, weekends, and holidays as necessary/li/ulh3Computer Skills:/h3pGoogle Suite/ppSalesforce/ph3Physical Demands/Working Conditions:/h3pThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions./pulliAbility to work beyond normal business hours including evenings up to 9 pm, weekends, and holidays as necessary/liliMust be able to work in inclement weather/liliWhile performing the duties of this job the employee is required to have and maintain a valid drivers license and driving record that meets the standards of our insurance company/liliRequired to use hands to type, handle objects and paperwork/liliRegularly required to climb, walk, sit and stand for the majority of the workweek/liliRequired to walk on uneven ground, carry sales materials necessary to perform in home sales, and occasionally lift boxes of sales and marketing materials, display objects, etc./liliTravel to different markets as needed/li/ulpWOW! is an Equal Opportunity Employer/Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Religion/Gender Identity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran./p/div
existing assigned multi-dwelling properties/liliEstablish and maintain relationships with key players i.e Property Managers within MDU properties to drive productivity, retention, and manage churn/liliPartner with leadership, operations, and marketing teams when action is needed or opportunity is generated/liliDescribe and demonstrate the features, benefits and value of WOW! Internet, Cable and Phone product offerings, services, and billing procedures/liliRepresent WOW! Internet, Cable, and Phone at property events
association meetings/liliWork with properties to establish a WOW! marketing plan in accordance with Right of Entry Agreements/liliMeet company- established revenue-generating activity requirements for prospecting including site visits, door knocks, contacts, presentations and sales, closing standards, bundling objectives and sales production standards, with a focus on sell-in revenue drivers/liliRoutinely perform onsite audits of company relationship and services/liliComplete property surveys and sales reports as required/liliDemonstrate advanced knowledge of company core values, products,
procedures./liliAct as a single resource for sales, product, technical, or customer care issues and proactive follow-up with customers and internal teams for fast resolution./liliPerform comprehensive monthly and quarterly customer review meetings to ensure a high level of customer experience./liliOther duties as assigned/li/ulh3Qualifications:/h3pTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions./ph3Education:/h3pBachelors degree (B.S.) from four-year College or University; and 1-3 years of related experience or equivalent combination of education and experience, such as Sales, Marketing or Business preferred/ph3Experience/Skills Needed:/h3ulliOne to three years of professional sales experience is preferred, preferably in the communications or technology industry or equivalent, or an equivalent combination of education and experience/liliMust be highly organized, flexible, detail-oriented, and able to multitask under pressure/liliAbility to self-motivate and work independently/liliAbility to meet external demands, pressures, strict deadlines, and sales objectives/liliExperience building relationships with internal and external customers/liliAbility to build and maintain professional client relationships/liliAbility to articulate and communicate to internal and external customers./liliProfessional appearance and attitude/liliStrong verbal, written interpersonal, and listening skills./liliAbility to work beyond normal business hours including evenings, weekends, and holidays as necessary/li/ulh3Computer Skills:/h3pGoogle Suite/ppSalesforce/ph3Physical Demands/Working Conditions:/h3pThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions./pulliAbility to work beyond normal business hours including evenings up to 9 pm, weekends, and holidays as necessary/liliMust be able to work in inclement weather/liliWhile performing the duties of this job the employee is required to have and maintain a valid drivers license and driving record that meets the standards of our insurance company/liliRequired to use hands to type, handle objects and paperwork/liliRegularly required to climb, walk, sit and stand for the majority of the workweek/liliRequired to walk on uneven ground, carry sales materials necessary to perform in home sales, and occasionally lift boxes of sales and marketing materials, display objects, etc./liliTravel to different markets as needed/li/ulpWOW! is an Equal Opportunity Employer/Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Religion/Gender Identity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran./p/div