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Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented team. Job Title: Help Desk Analyst Location: Washington, DC Description: The candidate should demonstrate strong technical knowledge and experience with M365 applications, Active Directory...\n","descriptionText","Help Desk Analyst Ampcus Writing & Editing Help Desk Analyst Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented team. Job Title: Help Desk Analyst Location: Washington, DC Description: The candidate should demonstrate strong technical knowledge and experience with M365 applications, Active Directory...","shortDescription","Help Desk Analyst

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Mansueto Ventures is home to two of the most iconic and vibrant brands in business publishing: Inc. and Fast Company. Every day, the content, awards, and events produced help entrepreneurs and innovators succeed by providing useful insights, sparking essential conversations, and offering much-needed inspiration.

Inc. is the voice of the American entrepreneur, inspiring and documenting the risk-takers and ultra-driven go-getters who represent the most dynamic force in the American economy.
Fast Company is the world’s leading business media brand, focusing on innovation in technology, leadership, and design to inspire readers to shape the future of business.

","New York, NY","coloredLogo","logoAttachment","thumbnail","thumbnailAttachment","hexCode","#080D0C","headline","Publisher of Inc. and Fast Company, empowering innovators and entrepreneurs.","/companies/mansueto-ventures-careers","hasJobSubmission","isSavedJob","similarJobs",[508,515,524,531,537],{"_426":425,"_430":509,"_449":450,"_441":442,"_240":510,"_437":511,"_424":425,"_111":433,"_428":191,"_429":191,"_451":450,"_439":440,"_422":512,"_452":453,"_427":130,"_474":513,"_457":514,"_476":433,"_477":440,"_479":480,"_481":482,"_483":484},["D",1770087600000],"Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title:

Help Desk Analyst\nLocation:

Washington, DC

Description:\nThe candidate should demonstrate strong technical knowledge and experience with M365 applications, Active Directory, Microsoft Teams, Client Desktops/Laptops/Tablets, and Microsoft Windows 10/11.\nThe successful candidate will be expected to interface with internal customers and various technical support teams.\nThe demonstrated ability to follow standard operating procedures and processes is essential.\nThe contractor may be tasked to perform Supervisory or Lead Analyst roles as delegated by the Help Desk Manager or Supervisor.\nRequirements :

At least seven years of overall IT experience, including a minimum of five years of experience providing general help desk support with previous experience opening and maintaining help desk cases via ServiceNow.\nAt least two years' experience in desktop/laptop troubleshooting or operations support.\nExcellent written and oral communications are required as this position will interface with clients via phone and e-mail. Demonstrated ability to concisely summarize and document client issues is required.\nAt least five years supporting Microsoft Windows 10 and 11 operating systems.\nAt least 3-5 years' experience supporting M365 applications including Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Teams, and Microsoft Outlook.\nStrong Level 1 network and VPN diagnosis and troubleshooting skills.\nKnowledge of iPhone or similar smartphone support.\nDemonstrated analytical and problem-solving skills.\nStrong interpersonal and communication skills who can work with people at various levels of the organization.\nFamiliarity with maintaining documentation and communication via Microsoft SharePoint, Excel, Word, and Outlook.\nEducation:

BS/BA in Information Systems, Computer Science, or related field HIGHLY DESIRABLE

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans, or individuals with disabilities.\n","Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated ...",["B","2413215020"],"3 days ago","/jobs/2413215020-help-desk-analyst",{"_426":425,"_430":516,"_449":450,"_441":442,"_240":517,"_437":518,"_424":425,"_111":519,"_428":191,"_429":191,"_451":450,"_439":440,"_422":520,"_452":453,"_427":130,"_474":521,"_457":522,"_476":519,"_477":440,"_479":480,"_481":482,"_483":523},["D",1770051600000],"Senior Cybersecurity Analyst

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented team. Job Title: Senior Cybersecurity Analyst Location: Washington, DC Responsibilities: Administer and maintain logic for a variety of intrusion detection, prevention, and analysis programs.\n","Senior Cybersecurity Analyst

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Job Title:

Senior Enterprise Application Architect.\nLocation:

Washington, DC.

The Overall Purpose of Position:

The Senior Enterprise Application Architect is responsible for assisting the Information Technology team with creating solutions and validating technology architecture for upcoming prioritized projects.\nAnalyze current systems, identify opportunities for AI-driven innovation, and recommend enhancements or improvements to optimize business operations, improve efficiency, and drive value.\nScope of Work:

Collaborate with internal and contractor teams to evaluate existing systems, processes, and workflows to identify areas of improvement.\nEnsure seamless integration of new solutions with existing systems and infrastructure.\nAssist with architecture and framework design tailored to meet business needs.\nProvide strategic recommendations for AI adoption, including identifying use cases, tools, and technologies.\nSuggest enhancements or improvements to existing systems and recommend AI capabilities where applicable.\nPartner with business stakeholders, developers, and project managers to gather requirements and translate them into technical solutions.\nProvide technical leadership and mentorship to development teams, ensuring adherence to architectural best practices and standards.\nAct as a liaison between technical teams and business units to ensure alignment on project goals and deliverables.\nValidate architectural designs for new projects to ensure they meet performance, scalability, and security requirements.\nConduct proof-of-concept (PoC) initiatives to test and validate new technologies, including AI models and AWS services.\nCommunicate complex AI concepts and solutions, where applicable, to non-technical stakeholders.\nMonitor the performance of systems and continuously optimize them for accuracy, efficiency, and effectiveness.\nProactively suggest enhancements and improvements to existing systems and processes to drive efficiency and business value.\nStay updated on the latest advancements in AI technologies and methodologies to be able to effectively leverage AI for recommending improved solutions.\nEssential Skills:

Confidential - Not for Public Disclosure\nStrong expertise in designing and architecting solutions on platforms such as AWS, Appian, Salesforce, and ServiceNow.\nProficiency in cloud architecture, including AWS services such as Lambda, EC2, S3, RDS, and API Gateway.\nProficiency in implementing applications involving Java, Python, R, Databases.\nSolid understanding of application design, data engineering, and data modeling.\nStrong analytical and problem-solving skills with the ability to translate business challenges into effective solutions, aided by AI as applicable.\nExcellent communication and collaboration skills to work effectively with cross-functional teams.\nEducation:

Bachelor's degree (Masters Preferred) with a strong academic record.\nQualification and Experience:

Ten (10) or more years of designing, architecting, and implementing applications.\nExperience in designing and implementing solutions that leverage AI.\nKnowledge of ethical AI principles and practices.\nDeep understanding of agile methodologies and DevOps practices.\nStrong project management and organizational skills.\nAbility to work in a fast-paced, dynamic environment.

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.\n","Senior Enterprise Application Architect",["B","2408861885"],"/jobs/2408861885-senior-enterprise-application-architect","/jobs?keyword=Senior+Enterprise+Application+Architect",{"_426":425,"_430":532,"_449":450,"_441":442,"_240":533,"_437":534,"_424":425,"_111":527,"_428":191,"_429":191,"_451":450,"_439":440,"_422":535,"_452":453,"_427":115,"_474":521,"_457":536,"_476":527,"_477":440,"_479":480,"_481":482,"_483":530},["D",1770051600000],"Senior Enterprise Application Architect

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented team. The overall purpose of position: The Senior Enterprise Application Architect is responsible for assi...\n","Senior Enterprise Application Architect

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting ...",["B","2408918411"],"/jobs/2408918411-senior-enterprise-application-architect",{"_426":425,"_430":538,"_449":450,"_441":539,"_240":540,"_437":541,"_424":425,"_111":542,"_428":191,"_429":191,"_451":450,"_439":440,"_422":543,"_452":544,"_427":130,"_474":545,"_457":546,"_476":542,"_477":440,"_479":547,"_481":482,"_483":548},["D",1769259600000],"Peraton","Cyber Case Management/Service Desk Agent\nJob Locations\nUS-DC-Washington

Requisition ID: 2026-162712 | Position Category: Intel and Threat Analysis | Clearance: Top Secret

Responsibilities\nPeraton is seeking an experienced Cyber Case Management/Service Desk Agent for its Federal Strategic Cyber sector.

Location: Arlington, VA and Washington, DC (On-Site, Full-time)

As the nation's risk adviser, we (CISA) help our partners strengthen their own capabilities and connect our stakeholders in industry and government to each other and to resources, analyses, and tools to help them build their own cyber, communications, and physical security and resilience, and in turn, strengthening national resilience.

In this role, you will:

Perform shift work supporting the Cybersecurity and Infrastructure Security Agency (CISA) 24x7 Operations Center.

Execute the overarching process of ingesting, triaging, assigning, monitoring, and resolving cyber incidents impacting Critical Infrastructure entities, Federal Civilian Executive Branch (FCEB) and State, Local, Tribal, and Territorial (SLTT) Departments/Agencies.

Monitor emails, phones, and web portal submissions of cyber incident data to assign for Tier 2 support.

Follow up with CISA staff and stakeholders to ensure incident lifecycle execution.

Draft organizational documentation such as, Standard Operating Procedures, Work Instructions, etc.

Identify opportunities to increase the efficacy of cyber incident report handling and workflows.

Understand cyber, physical, and communications incident trend analysis and reporting functions.

Correlate and associate potential threat activities to inform senior leader decision makers.

Ensure timely and effective response to internal and external mission partners.

Seek to improve the quality, productivity, and sharing of information pertaining to the incident reporting life cycle.

Certify coordination and distribution of incidents and service requests.

Duties may also include but are not limited to:

Manage the lifecycle of information, assistance, and service requests.

Performing customer relationship management activities with mission partners and external stakeholders.

Perform internal coordination and follow up for distributed actions.

Ensure compliance with defined processes, procedures, work instructions, and program requirements.

A willingness to learn new tools and technologies and take on new responsibilities as assigned.

Provide guidance to the general public on cyber issues as needed.

Act as a resource for colleagues with less experience.

#CISA

Qualifications\nBasic Minimum Requirements:

BS/BA with 3 years of related experience. An additional 4 years of experience may be considered in lieu of degree.

Minimum of 1 year in an Operations Center or Security Operations Center (SOC).

Knowledge and understanding of customer service techniques and experience providing Service Desk or call center support.

Demonstrated exceptional communication skills and the ability to stay calm in high stress events while maintaining good decision-making, focus, and prioritizing capability and skills.

Demonstrated self-motivation, problem solving, and critical thinking skills and characteristics.

U.S. citizenship required and an active Top Secret Security Clearance.

In addition, selected candidate must be able to obtain and maintain a favorably adjudicated DHS background investigation (EOD) for continued employment.

Preferred Qualifications:

ITIL Foundation Certification.

Security+ certification.

Knowledge of Microsoft Office suite.

Experience in building operational workflow models.

Technical Writing Skills.

Experience using the ServiceNow ticketing suite.

Peraton Overview\nPeraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.

Target Salary Range\n$66,000 - $106,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.

EEO\nEEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.

#J-18808-Ljbffr\n","Cyber Case Management/Service Desk Agent\nJob Locations\nUS-DC-Washington

Requisition ID: 2026-162712 | Position Category: Intel and Threat ...","Cyber Case Management/Service Desk Agent",["B","2267804151"],"Work at Peraton","13 days ago","/jobs/2267804151-cyber-case-management-service-desk-agent","/jobs?keyword=Peraton","/jobs?keyword=Cyber+Case+Management%2FService+Desk+Agent","actionData","errors"]