Title - Public Sector Fellowship
Hourly rate - $18
Location - New York
About CDP
CDP is a global non-profit that runs the world's only independent environmental disclosure system. As the founder of environmental reporting, we believe in transparency and the power of data to drive change. Partnering with leaders in enterprise, capital, policy and science, we surface the information needed to enable Earth-positive decisions. We helped more than 24,800 companies and almost 1,000 cities, states and regionsdisclose their environmental impacts in 2024. Financial institutions with more than a quarter of the world's institutional assets use CDP data to help inform investment and lending decisions. Our team is truly global, united by our shared desire to build a world where people, planet and profit are balanced. Visit cdp.net or follow us @CDP to find out more.
The Team
Customer Success
CDP's Customer Success function is responsible for the customer experience from onboarding through to the delivery of a seamless customer journey. Customer Success delivers products and services to our customers, guiding customers through the full utilization of CDP products and ensuring customer delight and retention without over or under servicing.
Disclosure
The Disclosure team plays a critical role in ensuring discloser customer success. Disclosure engages and provides support to confirmed discloser customers, including enhanced disclosure support to Reporter Service members and ASPs.
About this role
The Public Sector Fellow is responsible for directly engaging state and government disclosers on CDP environmental disclosure and other related topics. The role is dedicated to bringing in new disclosers to CDP and supporting the Disclosure teams goals
What you will do
Critical Discloser Engagement and Success
Proactively engage cities, counties, states, provinces, territories, and public authorities to disclose to CDP and support them through their disclosure via emails and phone calls. Work with multiple systems and tools to maintain and track relationships. Engagement Support
Build upon the case of disclosure for targeted organizations. Conduct research to build upon the case of disclosure for targeted organizations. Co-manage a support inbox to provide key information to new and previously responding organizations, helping to secure participation in CDP programs. Answer inbound queries on the questionnaire and review responses to support optimal data qualify, the advancement of climate policy and participant satisfaction. Knowledge and Expertise
Improve existing and develop new engagement content, including presentation slide decks and other resources. Interest in public sector sustainabilityand climate action-particularly inmitigation andadaptation efforts, andgreen infrastructure projects,and/or are familiar with theroles thatstate and local governments play in climate action Have superior interpersonal skills and ability to build relationships on behalf of CDP in a customer-facing role Can quickly understand and effectively communicate complex ideas Perform well under pressure in a fast-paced environmentthat requires you to manage multiple priorities Are detail-oriented and can learn and navigate software systems and processes for tracking and relationship management Are a team player and able to take ownership over your own work while collaborating with others Have work experience in local or state government in the US or Canada. Alignment with CDP's mission and values.
Knowledge and Expertise
• Improve existing and develop new engagement content, including presentation slide decks and other resources.
We're looking for
• Interest in public sector sustainabilityand climate action-particularly inmitigation andadaptation efforts, andgreen infrastructure projects,and/or are familiar with theroles thatstate and local governments play in climate action
• Have superior interpersonal skills and ability to build relationships on behalf of CDP in a customer-facing role
• Can quickly understand and effectively communicate complex ideas
• Perform well under pressure in a fast-paced environmentthat requires you to manage multiple priorities
• Are detail-oriented and can learn and navigate software systems and processes for tracking and relationship management
• Are a team player and able to take ownership over your own work while collaborating with others
• Have work experience in local or state government in the US or Canada.
• Alignment with CDP's mission and values.
Before you apply:
We'llonly use the information you provide to process your application. For more details on how we use your information, seeourapplicant'sprivacy notice. By uploading your CV and covering letter, you are permitting CDP to use the information you have provided for recruitment purposes.
Howtoapply:
Please upload your CV in the application form.
This is a hybrid role, candidates will need to live within a commutable distance of the local office and be comfortable with 2 days in the office per week.
Department Customer Success Locations CDP North America Remote status Hybrid
Hourly rate - $18
Location - New York
About CDP
CDP is a global non-profit that runs the world's only independent environmental disclosure system. As the founder of environmental reporting, we believe in transparency and the power of data to drive change. Partnering with leaders in enterprise, capital, policy and science, we surface the information needed to enable Earth-positive decisions. We helped more than 24,800 companies and almost 1,000 cities, states and regionsdisclose their environmental impacts in 2024. Financial institutions with more than a quarter of the world's institutional assets use CDP data to help inform investment and lending decisions. Our team is truly global, united by our shared desire to build a world where people, planet and profit are balanced. Visit cdp.net or follow us @CDP to find out more.
The Team
Customer Success
CDP's Customer Success function is responsible for the customer experience from onboarding through to the delivery of a seamless customer journey. Customer Success delivers products and services to our customers, guiding customers through the full utilization of CDP products and ensuring customer delight and retention without over or under servicing.
Disclosure
The Disclosure team plays a critical role in ensuring discloser customer success. Disclosure engages and provides support to confirmed discloser customers, including enhanced disclosure support to Reporter Service members and ASPs.
About this role
The Public Sector Fellow is responsible for directly engaging state and government disclosers on CDP environmental disclosure and other related topics. The role is dedicated to bringing in new disclosers to CDP and supporting the Disclosure teams goals
What you will do
Critical Discloser Engagement and Success
Proactively engage cities, counties, states, provinces, territories, and public authorities to disclose to CDP and support them through their disclosure via emails and phone calls. Work with multiple systems and tools to maintain and track relationships. Engagement Support
Build upon the case of disclosure for targeted organizations. Conduct research to build upon the case of disclosure for targeted organizations. Co-manage a support inbox to provide key information to new and previously responding organizations, helping to secure participation in CDP programs. Answer inbound queries on the questionnaire and review responses to support optimal data qualify, the advancement of climate policy and participant satisfaction. Knowledge and Expertise
Improve existing and develop new engagement content, including presentation slide decks and other resources. Interest in public sector sustainabilityand climate action-particularly inmitigation andadaptation efforts, andgreen infrastructure projects,and/or are familiar with theroles thatstate and local governments play in climate action Have superior interpersonal skills and ability to build relationships on behalf of CDP in a customer-facing role Can quickly understand and effectively communicate complex ideas Perform well under pressure in a fast-paced environmentthat requires you to manage multiple priorities Are detail-oriented and can learn and navigate software systems and processes for tracking and relationship management Are a team player and able to take ownership over your own work while collaborating with others Have work experience in local or state government in the US or Canada. Alignment with CDP's mission and values.
Knowledge and Expertise
• Improve existing and develop new engagement content, including presentation slide decks and other resources.
We're looking for
• Interest in public sector sustainabilityand climate action-particularly inmitigation andadaptation efforts, andgreen infrastructure projects,and/or are familiar with theroles thatstate and local governments play in climate action
• Have superior interpersonal skills and ability to build relationships on behalf of CDP in a customer-facing role
• Can quickly understand and effectively communicate complex ideas
• Perform well under pressure in a fast-paced environmentthat requires you to manage multiple priorities
• Are detail-oriented and can learn and navigate software systems and processes for tracking and relationship management
• Are a team player and able to take ownership over your own work while collaborating with others
• Have work experience in local or state government in the US or Canada.
• Alignment with CDP's mission and values.
Before you apply:
We'llonly use the information you provide to process your application. For more details on how we use your information, seeourapplicant'sprivacy notice. By uploading your CV and covering letter, you are permitting CDP to use the information you have provided for recruitment purposes.
Howtoapply:
Please upload your CV in the application form.
This is a hybrid role, candidates will need to live within a commutable distance of the local office and be comfortable with 2 days in the office per week.
Department Customer Success Locations CDP North America Remote status Hybrid