Company Overview:
Founded in 1973, Inter-Con Security Systems, Inc. is a leading US-owned security company, providing integrated security solutions to government and commercial customers on four continents. Inter-Con remains under family ownership and control and operates as the industry leader in the field of customized, high-requirement security solutions. Inter-Con employs over 25,000 security officer personnel world-wide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience.
Inter-Con is Everywhere Security Matters.
Job Description:
The Director of Payroll provides hands-on leadership and operational ownership of Inter-Con's payroll function, ensuring accurate, timely, and compliant payroll processing across multiple pay groups and a large, complex workforce. This role is responsible for stabilizing and optimizing payroll execution in a highly exception-driven environment, strengthening controls, improving visibility and tracking of special requests, and partnering cross-functionally to reduce risk and increase consistency. This position is expected to be highly experienced in union payroll environments, complex pay rules (including step-up/step-down scenarios), and enterprise payroll systems. The Director will play a key leadership role in the organization's payroll technology ecosystem and will support payroll system transition work (including Paycom-to-ADP changeover), while ensuring payroll continuity week over week. The Director will also be comfortable presenting to senior leaders and engaging with the Mexico City SSC team through ongoing partnership and periodic travel.
Leadership Responsibilities Oversees the daily workflow of payroll operations across pay groups and locations. Provides direct leadership to payroll management (including Mexico SSC payroll management) and serves as an escalation point for payroll exceptions and compliance risk. Supports recruiting, onboarding, training, coaching, and performance management for payroll staff in coordination with HR and leadership. Drives accountability, quality standards, and continuous improvement across payroll processes and service levels. Duties / Responsibilities
Payroll Execution & Controls
Owns end-to-end payroll operations, ensuring payroll is processed accurately and on time across multiple pay groups on a continuous weekly cycle. Establishes and maintains robust controls and reconciliation checkpoints to ensure special requests (e.g., spot bonuses, sign-on bonuses, terminations, retro adjustments, discrepancies, audit requests) are captured, tracked, and processed without miss. Develops and maintains weekly payroll "close" runbooks, checklists, and exception dashboards to ensure completeness and reduce reliance on manual personal task tracking. Leads root-cause analysis for payroll errors/overpayments and implements prevention measures (not just corrections). Ensures payroll documentation, SOPs, and case processes are current, practical, and adopted by stakeholders. Union Payroll & Compliance
Ensures compliance with CBAs, wage/hour, tax regulations, and related labor requirements, partnering with HR, Benefits, Legal, Contracts, and Operations as needed. Brings deep union payroll expertise to interpret complex rules, guide decisioning, and reduce risk of mispayment and associated escalations. Supports audits and high-visibility payroll requests with rigor, discretion, and executive-ready communication. Systems, Data, and Process Improvement
Demonstrates advanced expertise in enterprise payroll systems (ADP experience strongly preferred) and supports payroll system transition efforts while maintaining operational stability. Partners with cross-functional teams to strengthen system integrations and upstream data quality (including Salesforce timekeeping/rule sets feeding payroll). Uses analytical thinking to identify outliers, design detection logic, and build proactive controls (e.g., identifying unreasonable hours combinations, pay code conflicts, retro triggers, and rate discrepancies). Establishes KPIs and reporting to measure accuracy, timeliness, exception volume, cycle performance, and stakeholder adherence to processes. Stakeholder & Executive Partnership
Serves as a senior operational partner to the VP of Compensation-enabling more proactive oversight by reducing day-to-day payroll firefighting. Communicates clearly with senior leaders and can be pulled into C-suite conversations to explain payroll outcomes, risks, and corrective actions confidently and succinctly. Builds effective relationships across Finance, HR, IT, Strat Ops, Account Management, and Operations to ensure upstream accountability and smoother payroll readiness. Global/SSC Collaboration
Partners closely with Mexico City SSC payroll leadership and team; ensures clarity of roles, effective escalation paths, and consistent execution standards. Travels to Mexico City periodically as needed to support alignment, training, process changes, and operational effectiveness. Required Skills / Abilities
Extensive hands-on payroll operations leadership in a high-complexity environment. Strong experience with union payroll and rules-heavy pay environments Proven experience with enterprise payroll systems; ADP familiarity strongly preferred; ability to lead within system transitions (Paycom-to-ADP context). Advanced analytical/problem-solving skills; able to design controls, identify outliers, and drive proactive risk reduction. Excellent communication and executive presence; able to navigate confidential matters and high-stakes escalations calmly and credibly. Experience working with an offshore/shared service center model (Mexico/Latin America experience a plus). Strong Excel skills and comfort working across multiple systems/data sources. Education and Experience
Bachelor's degree in a business-related field preferred (or equivalent experience). 10+ years of progressive payroll experience, including leadership responsibility in complex payroll environments. Payroll certifications are a plus, but deep, relevant work experience is strongly preferred over credentials alone.
Disclaimer
Duties, responsibilities and activities may change at any time with or without notice.
Veterans
Inter-Con is passionate about hiring veterans. In fact, we've hired thousands of veterans over the years and plan to keep hiring as many as we can. If you are veteran in search of a rewarding career among a team that holds an affinity for those who served as well as values your success and growth within our organization, please take a moment to review our website for all our extensive opportunities. Visit www.icsecurity.com/careers/.
California Applicants: Pursuant to the California Consumer Privacy Act, please review the Privacy Notice for California Residents found in Section 10 of our Privacy Policy which explains the categories of personal information that we collect and the purposes for which we use such personal information.
Inter-Con Security Systems, Inc. is an Equal Opportunity Employer - Disability/Veteran.
Founded in 1973, Inter-Con Security Systems, Inc. is a leading US-owned security company, providing integrated security solutions to government and commercial customers on four continents. Inter-Con remains under family ownership and control and operates as the industry leader in the field of customized, high-requirement security solutions. Inter-Con employs over 25,000 security officer personnel world-wide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience.
Inter-Con is Everywhere Security Matters.
Job Description:
The Director of Payroll provides hands-on leadership and operational ownership of Inter-Con's payroll function, ensuring accurate, timely, and compliant payroll processing across multiple pay groups and a large, complex workforce. This role is responsible for stabilizing and optimizing payroll execution in a highly exception-driven environment, strengthening controls, improving visibility and tracking of special requests, and partnering cross-functionally to reduce risk and increase consistency. This position is expected to be highly experienced in union payroll environments, complex pay rules (including step-up/step-down scenarios), and enterprise payroll systems. The Director will play a key leadership role in the organization's payroll technology ecosystem and will support payroll system transition work (including Paycom-to-ADP changeover), while ensuring payroll continuity week over week. The Director will also be comfortable presenting to senior leaders and engaging with the Mexico City SSC team through ongoing partnership and periodic travel.
Leadership Responsibilities Oversees the daily workflow of payroll operations across pay groups and locations. Provides direct leadership to payroll management (including Mexico SSC payroll management) and serves as an escalation point for payroll exceptions and compliance risk. Supports recruiting, onboarding, training, coaching, and performance management for payroll staff in coordination with HR and leadership. Drives accountability, quality standards, and continuous improvement across payroll processes and service levels. Duties / Responsibilities
Payroll Execution & Controls
Owns end-to-end payroll operations, ensuring payroll is processed accurately and on time across multiple pay groups on a continuous weekly cycle. Establishes and maintains robust controls and reconciliation checkpoints to ensure special requests (e.g., spot bonuses, sign-on bonuses, terminations, retro adjustments, discrepancies, audit requests) are captured, tracked, and processed without miss. Develops and maintains weekly payroll "close" runbooks, checklists, and exception dashboards to ensure completeness and reduce reliance on manual personal task tracking. Leads root-cause analysis for payroll errors/overpayments and implements prevention measures (not just corrections). Ensures payroll documentation, SOPs, and case processes are current, practical, and adopted by stakeholders. Union Payroll & Compliance
Ensures compliance with CBAs, wage/hour, tax regulations, and related labor requirements, partnering with HR, Benefits, Legal, Contracts, and Operations as needed. Brings deep union payroll expertise to interpret complex rules, guide decisioning, and reduce risk of mispayment and associated escalations. Supports audits and high-visibility payroll requests with rigor, discretion, and executive-ready communication. Systems, Data, and Process Improvement
Demonstrates advanced expertise in enterprise payroll systems (ADP experience strongly preferred) and supports payroll system transition efforts while maintaining operational stability. Partners with cross-functional teams to strengthen system integrations and upstream data quality (including Salesforce timekeeping/rule sets feeding payroll). Uses analytical thinking to identify outliers, design detection logic, and build proactive controls (e.g., identifying unreasonable hours combinations, pay code conflicts, retro triggers, and rate discrepancies). Establishes KPIs and reporting to measure accuracy, timeliness, exception volume, cycle performance, and stakeholder adherence to processes. Stakeholder & Executive Partnership
Serves as a senior operational partner to the VP of Compensation-enabling more proactive oversight by reducing day-to-day payroll firefighting. Communicates clearly with senior leaders and can be pulled into C-suite conversations to explain payroll outcomes, risks, and corrective actions confidently and succinctly. Builds effective relationships across Finance, HR, IT, Strat Ops, Account Management, and Operations to ensure upstream accountability and smoother payroll readiness. Global/SSC Collaboration
Partners closely with Mexico City SSC payroll leadership and team; ensures clarity of roles, effective escalation paths, and consistent execution standards. Travels to Mexico City periodically as needed to support alignment, training, process changes, and operational effectiveness. Required Skills / Abilities
Extensive hands-on payroll operations leadership in a high-complexity environment. Strong experience with union payroll and rules-heavy pay environments Proven experience with enterprise payroll systems; ADP familiarity strongly preferred; ability to lead within system transitions (Paycom-to-ADP context). Advanced analytical/problem-solving skills; able to design controls, identify outliers, and drive proactive risk reduction. Excellent communication and executive presence; able to navigate confidential matters and high-stakes escalations calmly and credibly. Experience working with an offshore/shared service center model (Mexico/Latin America experience a plus). Strong Excel skills and comfort working across multiple systems/data sources. Education and Experience
Bachelor's degree in a business-related field preferred (or equivalent experience). 10+ years of progressive payroll experience, including leadership responsibility in complex payroll environments. Payroll certifications are a plus, but deep, relevant work experience is strongly preferred over credentials alone.
Disclaimer
Duties, responsibilities and activities may change at any time with or without notice.
Veterans
Inter-Con is passionate about hiring veterans. In fact, we've hired thousands of veterans over the years and plan to keep hiring as many as we can. If you are veteran in search of a rewarding career among a team that holds an affinity for those who served as well as values your success and growth within our organization, please take a moment to review our website for all our extensive opportunities. Visit www.icsecurity.com/careers/.
California Applicants: Pursuant to the California Consumer Privacy Act, please review the Privacy Notice for California Residents found in Section 10 of our Privacy Policy which explains the categories of personal information that we collect and the purposes for which we use such personal information.
Inter-Con Security Systems, Inc. is an Equal Opportunity Employer - Disability/Veteran.