Logo
job logo

Walmart Customer Service & Data Entry Specialist

Remote VA, Milwaukee, Wisconsin, United States, 53202

Save Job

Walmart Customer Service & Data Entry Specialist

We are looking for a

Customer Service & Data Entry Specialist

to manage Walmart orders, process data accurately, and ensure exceptional customer support. The ideal candidate will handle inquiries, order processing, refunds, inventory updates, and issue resolution efficiently. Key Responsibilities: Order Processing:

Enter, update, and verify Walmart orders, ensuring accuracy. Customer Service:

Respond to inquiries, resolve order issues, and provide excellent support via

chat, email, and phone . Inventory Management:

Maintain

stock accuracy , update inventory levels, and synchronize data across platforms. Returns & Refunds:

Process return requests, coordinate replacements, and handle refund transactions. Data Entry & Reporting:

Ensure accurate entry of order details, customer information, and financial transactions into

Walmart Seller Account . Third-Party Coordination:

Communicate with suppliers and logistics partners to ensure timely deliveries. Account Monitoring:

Track Walmart account performance, report discrepancies, and optimize workflows. Qualifications & Skills: Experience in Walmart Seller Central

or e-commerce order processing. Strong proficiency in data entry

with high accuracy and attention to detail. Excellent customer service skills

with experience in

chat, email, and phone support . Knowledge of inventory management

and order tracking systems. Familiarity with e-commerce platforms

like

Amazon, eBay, and Shopify

(a plus). Proficiency in Microsoft Office, Excel, and Google Sheets

for tracking sales and reports. Ability to multi-task and prioritize

tasks in a fast-paced environment. Strong written and verbal communication skills

in English. Problem-solving mindset

to handle complaints and order discrepancies. Preferred Qualifications: Prior work with

Walmart Seller Account

or similar platforms. Experience in

Avaya, Salesforce, Citrix, or OA Genius

tools for e-commerce support. Background in inventory management for online stores.