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Client Relationship Specialist

Mesirow, Florida, New York, United States

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Mesirow is an independent, employee-owned financial services firm founded in 1937. Headquartered in Chicago, with offices across the country, Mesirow serves clients through capabilities spanning Private Capital & Currency, Capital Markets and Investment Banking, and Advisory Services.

Our advisors provide investment and fiduciary services to individuals, families, corporations, and non-profit organizations. With roughly $13B in assets under management, we have earned a reputation for effectively managing our clients’ needs and goals. Wealth Management has been Mesirow’s flagship business for over 80 years, built around our trusted advisors, with an average tenure of over 20 years.

We are seeking a highly motivated Client Relationship Specialist to work out of our Stuart, Florida office to provide high-touch client service and dedicated operational support to a team of highly motivated Financial Advisors and their High-Net-Worth individual clients.

Responsibilities

Client onboarding, including preparation of new account paperwork and client information-gathering

Account maintenance, including any account registration and account profile changes

Asset movement processing, including journals, wire transfers and EFTs

Assist with quarterly billing and performance reporting

Client issue resolution

Gathering tax information for clients and assisting with tax reporting

Relationship management, including regular client contact

General administrative functions, including but not limited to:

Maintaining information in the Client Relationship Management System

Exception report review

Preparation of miscellaneous paperwork, such as letters of authorization, check-writing applications, operational documents, etc.

Communicating with supervisors regarding compliance matters and miscellaneous regulatory inquiries

Trade execution and trade error resolution, as may be applicable and required

Requirements

Minimum of 3 years relevant experience required

FINRA Series 7 and 66 licenses preferred

Familiarity with estates preferred

Familiarity with Schwab platform preferred

Highly motivated self-starter with a strong work ethic and positive “can-do” attitude

Excellent proficiency in Microsoft applications (Word, Excel, PowerPoint, etc.)

Familiarity with Salesforce, MoneyGuidePro and Black Diamond preferred

Demonstrates an ability to learn new processes and technology platforms

Takes direction well and demonstrates proactive follow through on assigned tasks

Ability to prioritize and effective time management skills

Excellent verbal and written communication skills

Remains focused on tasks and retains composure under pressure or with conflicting priorities

Gathers information and consults appropriate parties when additional guidance is needed

Solicits feedback from team members on a regular basis and commits to performance improvement in identified areas

Responsive to client requests and escalates to team members whenever necessary

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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