Overview
Job Title:
Leasing Consultant
Property:
Zone Luxe in Glendale, AZ
Unlock your potential with Avenue5 Residential. Your ideas. Your development. Your experience. We take care of you, so you can take care of our residents, properties and clients. Property management may be our business, but people are our passion. Our benefits take a holistic approach to take care of your mind and body. We care about you as a whole person, both inside and outside of work.
Benefits
Physical wellness: Medical, dental, vision, and mental health coverage options.
Financial wellness: Competitive pay plus basic life insurance and matching 401K contributions.
Mental and emotional wellness: Generous time-off plan includes 10 paid holidays including a community service day and your birthday.
Perks and more: Mentoring. Professional development. Discounts. Tuition reimbursement. Robust recognition program. And we’re just getting started.
Responsibilities
Coordinate all activities related to apartment rentals, move-ins, move-outs, and lease renewals.
Interact directly with prospective and current residents to achieve maximum occupancy and ensure resident retention and client satisfaction.
Focus on the needs of others by listening, understanding, and showing empathy and respect.
Provide excellent customer service to prospective and current residents; generate and handle traffic, qualify prospective residents, lease apartments, prepare lease documentation, and complete move-in paperwork.
Ensure model apartments are in touring condition.
Orient prospective and current residents to the property; process renewal paperwork and deliver documentation monthly.
Maintain accurate and detailed records of traffic activity in the computer system.
Follow up with prospective residents via phone, mail or email; convert phone traffic into scheduled appointments for tours.
Inspect apartments prior to resident move-ins; coordinate move-in/out needs with the maintenance team to ensure move-in condition.
Create and maintain confidential resident files, including reviewing move-in paperwork with new residents.
Complete weekly leasing reports in an accurate and timely fashion.
Ensure all open and close procedures are completed daily.
Assist with ongoing resident relations and respond to requests promptly and accurately.
Shop competitive properties for reference.
Inspect buildings and grounds to ensure safety and cleanliness; alert maintenance to repair items.
Assist with processing work order requests and ensure timely completion.
Provide clerical support to management (answering phones, filing, processing invoices) as needed.
May assist with planning and implementing resident activities to increase retention.
Comply with all company policies, health and safety rules, and applicable laws.
Performs other duties as assigned.
Education And Experience
High school diploma is required.
Minimum of one year of previous sales experience is preferred.
One year of previous residential leasing experience is preferred.
Skills And Requirements
Excellent customer service and interpersonal skills with the ability to relate to others.
Prior experience in Yardi Voyager or another equivalent system is preferred.
Basic level knowledge of Microsoft Office Suite (Outlook, Word, PowerPoint, Excel).
Excellent interpersonal skills to communicate with all levels of management.
Sensitivity to confidential matters is required.
Ability to work independently and prioritize effectively in a fast-paced environment with a strong sense of urgency.
Ability to relay technical concerns with adequate detail quickly and accurately.
English reading, writing, comprehension and conversational ability.
Ability to use general office equipment (telephone, fax, printer, copier, key track system).
Strong organizational and time-management skills.
Ability to cope with and defuse situations involving angry or difficult people.
Must maintain a valid driver’s license, clean driving record and current auto insurance.
Must comply with all safety requirements.
Required to complete and successfully pass the Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.
Our Core Beliefs
Put people and partnerships first
Empower associates
Focus on solutions
Champion ideas that accelerate success
Deliver proof over promises
Experience Our Award Winning Culture
Top 15 national finalist on the Best Places to Work Multifamily
Certified as a Great Place to Work since 2017
Listed as one of the Best Workplaces in Real Estate
Ranked second on the 100 fastest-growing private companies in Washington by The Puget Sound Business Journal
Ranked 8 on the 2024 National Multifamily Housing Council (NMHC) Top 50 Managers List
We’re a fast-growing property management company with new opportunities popping up daily. Search open positions to find your next adventure. If you don’t see anything today, keep checking. Tomorrow, you may find your dream job.
#J-18808-Ljbffr
Leasing Consultant
Property:
Zone Luxe in Glendale, AZ
Unlock your potential with Avenue5 Residential. Your ideas. Your development. Your experience. We take care of you, so you can take care of our residents, properties and clients. Property management may be our business, but people are our passion. Our benefits take a holistic approach to take care of your mind and body. We care about you as a whole person, both inside and outside of work.
Benefits
Physical wellness: Medical, dental, vision, and mental health coverage options.
Financial wellness: Competitive pay plus basic life insurance and matching 401K contributions.
Mental and emotional wellness: Generous time-off plan includes 10 paid holidays including a community service day and your birthday.
Perks and more: Mentoring. Professional development. Discounts. Tuition reimbursement. Robust recognition program. And we’re just getting started.
Responsibilities
Coordinate all activities related to apartment rentals, move-ins, move-outs, and lease renewals.
Interact directly with prospective and current residents to achieve maximum occupancy and ensure resident retention and client satisfaction.
Focus on the needs of others by listening, understanding, and showing empathy and respect.
Provide excellent customer service to prospective and current residents; generate and handle traffic, qualify prospective residents, lease apartments, prepare lease documentation, and complete move-in paperwork.
Ensure model apartments are in touring condition.
Orient prospective and current residents to the property; process renewal paperwork and deliver documentation monthly.
Maintain accurate and detailed records of traffic activity in the computer system.
Follow up with prospective residents via phone, mail or email; convert phone traffic into scheduled appointments for tours.
Inspect apartments prior to resident move-ins; coordinate move-in/out needs with the maintenance team to ensure move-in condition.
Create and maintain confidential resident files, including reviewing move-in paperwork with new residents.
Complete weekly leasing reports in an accurate and timely fashion.
Ensure all open and close procedures are completed daily.
Assist with ongoing resident relations and respond to requests promptly and accurately.
Shop competitive properties for reference.
Inspect buildings and grounds to ensure safety and cleanliness; alert maintenance to repair items.
Assist with processing work order requests and ensure timely completion.
Provide clerical support to management (answering phones, filing, processing invoices) as needed.
May assist with planning and implementing resident activities to increase retention.
Comply with all company policies, health and safety rules, and applicable laws.
Performs other duties as assigned.
Education And Experience
High school diploma is required.
Minimum of one year of previous sales experience is preferred.
One year of previous residential leasing experience is preferred.
Skills And Requirements
Excellent customer service and interpersonal skills with the ability to relate to others.
Prior experience in Yardi Voyager or another equivalent system is preferred.
Basic level knowledge of Microsoft Office Suite (Outlook, Word, PowerPoint, Excel).
Excellent interpersonal skills to communicate with all levels of management.
Sensitivity to confidential matters is required.
Ability to work independently and prioritize effectively in a fast-paced environment with a strong sense of urgency.
Ability to relay technical concerns with adequate detail quickly and accurately.
English reading, writing, comprehension and conversational ability.
Ability to use general office equipment (telephone, fax, printer, copier, key track system).
Strong organizational and time-management skills.
Ability to cope with and defuse situations involving angry or difficult people.
Must maintain a valid driver’s license, clean driving record and current auto insurance.
Must comply with all safety requirements.
Required to complete and successfully pass the Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.
Our Core Beliefs
Put people and partnerships first
Empower associates
Focus on solutions
Champion ideas that accelerate success
Deliver proof over promises
Experience Our Award Winning Culture
Top 15 national finalist on the Best Places to Work Multifamily
Certified as a Great Place to Work since 2017
Listed as one of the Best Workplaces in Real Estate
Ranked second on the 100 fastest-growing private companies in Washington by The Puget Sound Business Journal
Ranked 8 on the 2024 National Multifamily Housing Council (NMHC) Top 50 Managers List
We’re a fast-growing property management company with new opportunities popping up daily. Search open positions to find your next adventure. If you don’t see anything today, keep checking. Tomorrow, you may find your dream job.
#J-18808-Ljbffr