Specialist, Process Management (Commercial Surety Underwriting Assistant)

Seeking at least three years of surety experience, preferably commercial surety experience. Central or Eastern time zone location preferred.This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program.#LI-CL1#LI-Remote* **Provide support to Underwriters and agents** by assisting with new business submissions, inquiries, and all matters related to Commercial Surety.* **Process transactions within Nationwide’s systems**, including new billings, adjustments, cancellations, reinstatements, and other policy changes.* **Enter and maintain new account information** in Nationwide’s systems on behalf of the Underwriting team.* **Update financial information**, including entering revised financial statements into the Financial Analysis Worksheet within Nationwide’s systems and completing EDF‑X calculations using Moody’s application.* **Modify account details**—such as rates, commissions, and related data—based on Underwriter instructions.* **Support underwriting initiatives** by assisting with projects and tasks as requested by Underwriters.* **Process Broker of Record (BOR) changes** in Nationwide’s systems and provide all required documentation to the newly designated agent.* **Issue customs bonds** in accordance with established procedures.* **Process and review renewal accounts**, ensuring files are reviewed 90 days prior to expiration in alignment with the monthly renewal queue.* **Review the monthly bordereau** and address any required updates or follow‑up items.* **Distribute active line cards** to agents upon request or as needed.* **Provide support to the Commercial Underwriting Assistant team** on commercial surety matters when additional assistance is required.* Designs, develops, customizes, documents, deploys, maintains and updates business and system processes and procedures.* Performs day-to-day operations of business and systems processes, including the operation of process-related tools. Facilitates key process events and fulfills customer requests and process deliverables through all phases of the process lifecycle.* Initiates, enables and supports process redesign and/or re-engineering initiatives and projects through continues process improvements. Identifies, facilitates, markets and implements new and creative business process redesigns.* Performs process evaluations and develops recommendations utilizing benchmarks, pilots, prototyping and modeling to assess potential use of new methods and workflows within a business process.* Develops and provides recommendations on possible process, tool and control improvements to increase the quality and optimization of business services and resources. Facilitates ongoing process design activities for a given set of customers or organization as a team member and advisor.* Works and consults with customers and project teams to develop business cases and comprehensive project plans to identify, quantify and deliver process design efforts in support of business objectives. Monitors and manages process design project plans.* Serves as subject matter expert on project team involved with development, implementation, administration and operation of new processes, which may include multiple functions, product lines and business activities. Facilitates post-implementation and conformance reviews for complex processes to ensure conformance to process requirements.* Maintains and operates moderately complex process designs, operational and measurement tools and methods to improve business and/or system processes.* Mentors, educates and trains others on the use of process design techniques, methods and tools.* Maintains collaborative relationships with vendors, partners and suppliers to support customer plans. Facilitates service evaluations regarding outside consulting service vendors.* Coordinates activities for a process project team and helps monitor project schedules and costs.We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer,At Nationwide, we find purpose in protecting people, businesses and futures with extraordinary care – and we’ve been doing that since 1926. Our financial strength and caring culture extend beyond our associates into the communities we serve. You really can *feel* the difference at Nationwide, which is why we continue to be named one of the Fortune 100 Best Companies To Work For. Check out why others think we're , too, and let us know – #J-18808-Ljbffr