Job Description
THIS IS NOT A REMOTE OR HYBRID POSITION
Responsibilities
Answering and transferring calls Managing bill payment Organize and maintain documents Biweekly payroll and tracking employee commission maintaining Assists in auditing clients’ files, tracking and organizing documents Managing CRM, client follow-ups, organizing client information, and maintaining accurate data related to clients Review loan applications for completeness Income calculation Provide loan officer with information regarding borrower’s files Work with third parties to obtain items such as title and HOI documents Maintain and manage the pipeline Run credit, order appraisals, and preparing required worksheets (i.e., fee worksheet, LE, etc..) Prepare and submit document requests Work with loan officer, investors, and all other parties to clear conditions Request funding confirmation on all borrower files Perform and opening items audit on all borrower files Communicate with borrowers about loan updates and items needed Qualifications
Strong Computer Skills Strong written and verbal communication skills Ability to multitask Strong time management skills Excellent organizational skills Ability to manage multiple calendars Knowledge of Non-QM (preferred) Knowledge of loan origination systems Proficient computer skills (Adobe, Microsoft Suite, DropBox, DocMagic, Outlook) Knowledge of Fannie Mae (DU) and Freddie>Strong Customer Service skills Ability to meet strict deadlines Promptly provide updates on files to loan officer
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Answering and transferring calls Managing bill payment Organize and maintain documents Biweekly payroll and tracking employee commission maintaining Assists in auditing clients’ files, tracking and organizing documents Managing CRM, client follow-ups, organizing client information, and maintaining accurate data related to clients Review loan applications for completeness Income calculation Provide loan officer with information regarding borrower’s files Work with third parties to obtain items such as title and HOI documents Maintain and manage the pipeline Run credit, order appraisals, and preparing required worksheets (i.e., fee worksheet, LE, etc..) Prepare and submit document requests Work with loan officer, investors, and all other parties to clear conditions Request funding confirmation on all borrower files Perform and opening items audit on all borrower files Communicate with borrowers about loan updates and items needed Qualifications
Strong Computer Skills Strong written and verbal communication skills Ability to multitask Strong time management skills Excellent organizational skills Ability to manage multiple calendars Knowledge of Non-QM (preferred) Knowledge of loan origination systems Proficient computer skills (Adobe, Microsoft Suite, DropBox, DocMagic, Outlook) Knowledge of Fannie Mae (DU) and Freddie>Strong Customer Service skills Ability to meet strict deadlines Promptly provide updates on files to loan officer
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