Software Asset Management Analyst - remote work
System One, Atlanta, Georgia, United States, 30383
For immediate consideration, please connect with me on LinkedIn at https://www.linkedin.com/in/dpotapenko and then email your resume, work authorization status, current location, availability, and compensation expectations directly to denis.potapenko@systemone.com - make sure to include the exact job title and job location in your email message.
This is a W2 contract to hire position.
Software Asset Management Analyst
Manage software licenses for major publishers (Microsoft, Adobe, Autodesk, Atlassian, Figma, Smartsheet, etc.)
Perform compliance audits, create software models and entitlements, and reconcile procurement data
Define and document SAM (Software Asset Management) processes and SOPs (Standard Operating Procedures) for governance and lifecycle management
Create process documents and design process diagrams using Microsoft Visio
Process standard and non-standard software requests; reclaim unused licenses and allocate them via publisher portals
Categorize products as free or paid through detailed research; if paid, coordinate with procurement for license purchase, then publish in the ServiceNow catalogue and create entitlements
Maintain the ServiceNow software catalogue
Execute license revocation procedures
Configure software models, contracts, and entitlements; utilize the License Workbench for dashboards and compliance tracking
Generate ELP (Effective License Position) reports and analyze usage trends for cost optimization
Collaborate with HR, procurement, IT teams, and external vendors to align software usage with policies
Drive automation and process improvements within ServiceNow SAM Pro
Prepare monthly SAM performance decks and conduct knowledge-sharing sessions on best practices
Conduct and lead meetings with stakeholders to review SAM performance, compliance, and optimization initiatives
Maintain and track the SAM Action Item Tracker; prepare and circulate MoM (Minutes of Meeting) for governance
Initiate cost‑saving activities by reclaiming unused licenses, optimizing allocations, and reducing unnecessary software spend
Required Qualifications
W2 employment only; no C2C (Corp-to-Corp) with third parties
Several years of experience with Software Asset Management (SAM) and ServiceNow SAM Pro
Experience in ServiceNow SAM Pro, specifically: License Workbench, dashboards, and reporting
ServiceNow SAM Reporting: ELP (Effective License Position), usage analysis, installation vs. allocation tracking
Publisher License Models: Microsoft, Adobe, Autodesk, Atlassian, etc.
Audit and True‑Up (annual license reconciliation) experience; Microsoft MLS (Microsoft License Statement) report processing
Vendor coordination and procurement support
Process documentation and diagrams (Microsoft Visio); advanced Excel skills
Discovery data analysis using tools such as SCCM (Microsoft System Center Configuration Manager), Qualys, and ACC (Adobe Admin Console)
Cost optimization and compliance governance
System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
#M1
#LI-DP1
Ref: #404-IT Pittsburgh
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This is a W2 contract to hire position.
Software Asset Management Analyst
Manage software licenses for major publishers (Microsoft, Adobe, Autodesk, Atlassian, Figma, Smartsheet, etc.)
Perform compliance audits, create software models and entitlements, and reconcile procurement data
Define and document SAM (Software Asset Management) processes and SOPs (Standard Operating Procedures) for governance and lifecycle management
Create process documents and design process diagrams using Microsoft Visio
Process standard and non-standard software requests; reclaim unused licenses and allocate them via publisher portals
Categorize products as free or paid through detailed research; if paid, coordinate with procurement for license purchase, then publish in the ServiceNow catalogue and create entitlements
Maintain the ServiceNow software catalogue
Execute license revocation procedures
Configure software models, contracts, and entitlements; utilize the License Workbench for dashboards and compliance tracking
Generate ELP (Effective License Position) reports and analyze usage trends for cost optimization
Collaborate with HR, procurement, IT teams, and external vendors to align software usage with policies
Drive automation and process improvements within ServiceNow SAM Pro
Prepare monthly SAM performance decks and conduct knowledge-sharing sessions on best practices
Conduct and lead meetings with stakeholders to review SAM performance, compliance, and optimization initiatives
Maintain and track the SAM Action Item Tracker; prepare and circulate MoM (Minutes of Meeting) for governance
Initiate cost‑saving activities by reclaiming unused licenses, optimizing allocations, and reducing unnecessary software spend
Required Qualifications
W2 employment only; no C2C (Corp-to-Corp) with third parties
Several years of experience with Software Asset Management (SAM) and ServiceNow SAM Pro
Experience in ServiceNow SAM Pro, specifically: License Workbench, dashboards, and reporting
ServiceNow SAM Reporting: ELP (Effective License Position), usage analysis, installation vs. allocation tracking
Publisher License Models: Microsoft, Adobe, Autodesk, Atlassian, etc.
Audit and True‑Up (annual license reconciliation) experience; Microsoft MLS (Microsoft License Statement) report processing
Vendor coordination and procurement support
Process documentation and diagrams (Microsoft Visio); advanced Excel skills
Discovery data analysis using tools such as SCCM (Microsoft System Center Configuration Manager), Qualys, and ACC (Adobe Admin Console)
Cost optimization and compliance governance
System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
#M1
#LI-DP1
Ref: #404-IT Pittsburgh
#J-18808-Ljbffr