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Account Manager Coordinator

InnoSource Inc., Dublin, Ohio, United States, 43016

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Are you passionate about helping people, skilled at navigating complex information, and ready to grow your career in the healthcare industry? This is your opportunity to join a

Fortune 100 healthcare company

as an

Account Management Coordinator , where you’ll make a real impact in patients’ lives — all while working from home. We’re looking for detail-oriented, compassionate professionals who enjoy solving problems, providing exceptional service, and ensuring patients get the support they need. If you’re ready to take your customer service or case management experience to the next level, we want to hear from you. Responsibilities

Understands and works with Managed Care solutions. Monitoring customer outreach across email, phone, live chat, and online forms. Manages 10–15 customer cases at once and answers 15–40 incoming calls daily. Leads conference calls Actively participates in daily team huddles and cross‑department meetings. Qualifications

What you Bring: 1–3+ years of customer service experience preferred. Strong communication, organization, listening, and multitasking abilities. Proficiency with Microsoft Office required. Experience in managed care, reimbursement, or pharmacy settings is a plus. Strong work ethic, independence, team mentality, and a pleasant, patient attitude. Ability to build rapport with sales teams. Strong, confident, professional communication abilities (verbal and written). Well-organized, structured, and able to manage multiple priorities. Adaptable to changes in the healthcare environment and open to learning. Acts as a customer advocate and liaison across the organization. Able to perform routine tasks using basic technical and conceptual knowledge. Willing and able to troubleshoot technical problems and help improve processes. Focused on enhancing customer experience and teamwork. Benefits and Pay

100% Remote

– Work from your own home! Starting Pay: $25/hour Career Growth

– Build experience in the healthcare and insurance space Excellent Benefits

– Including medical insurance, dental reimbursement, and life insurance Start a Career That Makes a Difference Through our partnership with a leader in the healthcare industry, InnoSource is offering you a chance to build a meaningful career with one of the most respected companies in the country. This is more than a job—it’s your launchpad into a growing industry where your work truly matters. Apply today

to take the next step in your remote healthcare career! InnoSource has been Putting Passion to Work for over 25 years. We care about our associates and our clients, and we aim to deliver for both. This means connecting each individual with the best long-term career fit based on unique skills and needs, and guiding you through the process along the way. Application Assistance

If you are an individual with a disability and need assistance in the application process please contact

614-775-1400

or email info@innosource.com. We are an equal Opportunity Employer – Age / Race / Color / Sex / Sexual Orientation / Gender Identity / Disability / Veteran.

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