
KCS Analyst: Elevate Knowledge Base & Service Desk
Phase2 Technology, Tucson, Arizona, United States, 85718
A regional university in Tucson is seeking a Knowledge Centered Service Analyst to enhance the management of their Knowledge Base. The ideal candidate will provide support, create knowledge articles, and train team members. This full-time position offers a salary range between $53,039 and $66,299, along with comprehensive benefits like health insurance and tuition reduction. If you have excellent writing and editing skills, customer service expertise, and a collaborative mindset, this role could be for you.
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