Director of Customer-Centric Research

A leading electric utility company in Tucson is seeking a Principal for Customer Centric Research. This role focuses on enhancing customer experiences through data-driven insights and collaboration across departments. The ideal candidate has a strong background in data analysis, human-centered design, and customer experience research. Responsibilities include leading workshops, developing experience optimization strategies, and acting as the voice of the customer within the organization. Candidates should have an undergraduate degree and relevant experience in project or program management. #J-18808-Ljbffr