Senior Account Executive
Reporting Location: Chicago - 345 North Morgan Workplace Type: Hybrid ABOUT US tms unites technology, marketing, and sourcing to drive transformational change for the world’s leading brands. With 1,200+ employees across 26 countries, we offer an impressive range of solutions – from inspiration and innovation to category management and delivery. Operating as a creative agency, a strategic consultancy, a sourcing business, and a technology provider, we engage with over 110 million customers every single day for our clients, including McDonald’s, T-Mobile, O2, Starbucks, and adidas. Most importantly,we'rea place where you can achievegreat things, and be recognized as the best. WHAT MATTERS THE MOST Breakthrough, business-driving ideas come from extraordinary people with the freedom to be their most authentic selves at work. Authenticity and diversity are critical elements of our business. They can only be realized when we create access and equity for all. We foster a culture of inclusion and belonging and aspire to beever-evolving. tms is a place where brilliant people are better together. If you want your ideas to be heard and to contribute to a culture of inclusion and authenticity, bring us your voice! Visit us at tmsw.com. WHY WE THINK YOU WILL LOVE THIS ROLE As a Senior Account Executive on our content management team, you will gain exposure to top tier brands while working with teammates and cross-functional teams that bring a wealth of knowledgeto each project. You will be supported by anAssociateAccount Executive, giving you the opportunity to manage and mentor lower-level team members. We are seeking someone with a passion for driving success through our people, process, and technology. You will support the cross-functional team in pioneering best practices and innovative processes that further our brand and elevate our ways of working within our content management system. You will regularly collaborate closely with cross-functional teams across the agency to gain a full understanding behind the strategies, creative, and metrics that go into each project of varying complexity. You are an analytical problem-solver, diligent, and enjoy solving complex problems. RESPONSIBILITIES Lead the charge as a critical cross-functional connector as we integrate new tools and create new processes Coordinate and lead day-to-day responsibilities of delivery of client's programs within the content management process Coordinate content management product experience and enhancement workflows – keeping teams on track for acceptance criteria review and approval Support Project Management team manageproduct defect and software release testing Create andmaintaindelivery to scope,identifyingrisks and developing contingencies Build andmaintainclient relationships b ased on trust, success, andproduct/processexpertise Lead and evolve our content managementproduct,use cases, and training documentationwith cross-functional leads; build strong relationships and partnership with cross-functional partners including Creative, Content Operations, Data, and Project Management Manage programs with varying deadlines and manage and prioritize several projects simultaneously Support new idea feasibility and problem solve alternate solutions, in partnership with AccountDirector SKILLS AND EXPERIENCE WE WOULD LIKE YOU TO HAVE 3 - 5 years of experience in relevant account management position Prior experience in digital or product development is strongly preferred Familiarity with project/task management tools such as Jira andAirtable Experience with product development, useracceptance criteria, and functional specs Experience with digital content assets & web-based content management systems Desire to deliver innovative solutions, executional excellence, and process optimizations Adept atanticipatingclient needs and offering innovative solutions Comfortable with a certain level of project ambiguity, and the flexibility to handle a changing environment Versed in leading,establishingand motivating team members across multiple business lines to improve overall delivery and streamline efficiencies Resourceful and solution-oriented Ability to quickly adapt and evolve withnew technologyandtools Self-motivated and proactive with superior organization skills and stellar attention to detail Excellent written and oral communications skills Starting salary between $70,000-80,000 annually Our total rewards philosophy integrates programs for compensation, benefits, recognition, learning and development, corporate culture, corporate citizenship and work-life balance. While individual program components may differ by country, some things remain constant: Our commitment to rewarding results Opportunities to work with talented and driven individuals at every level of our company who respect each other, treat each other fairly and hold one another accountable for our customers’—and our company’s—success. Generous medical, dental, vision and other great benefits Paid parental and medical leave programs 401(k) with a company match component and profit sharing 15 days of paid time off plus company holidays Tuition reimbursement and student loan repayment assistance Inclusive employee resource groups EQUAL OPPORTUNITY EMPLOYER We are an equal opportunity employer, and we value diversity at our company. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. RECRUITING AGENCIES tms does not accept agency resumes submitted by third-party vendors unless a valid agreement has been signed and the tms Talent Acquisition Team has granted authorization for submissions for a specified position. Please do not submit or forward resumes to our site, tms employees, or any other company location. tms is not responsible for any fees related to unsolicited resumes.
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Reporting Location: Chicago - 345 North Morgan Workplace Type: Hybrid ABOUT US tms unites technology, marketing, and sourcing to drive transformational change for the world’s leading brands. With 1,200+ employees across 26 countries, we offer an impressive range of solutions – from inspiration and innovation to category management and delivery. Operating as a creative agency, a strategic consultancy, a sourcing business, and a technology provider, we engage with over 110 million customers every single day for our clients, including McDonald’s, T-Mobile, O2, Starbucks, and adidas. Most importantly,we'rea place where you can achievegreat things, and be recognized as the best. WHAT MATTERS THE MOST Breakthrough, business-driving ideas come from extraordinary people with the freedom to be their most authentic selves at work. Authenticity and diversity are critical elements of our business. They can only be realized when we create access and equity for all. We foster a culture of inclusion and belonging and aspire to beever-evolving. tms is a place where brilliant people are better together. If you want your ideas to be heard and to contribute to a culture of inclusion and authenticity, bring us your voice! Visit us at tmsw.com. WHY WE THINK YOU WILL LOVE THIS ROLE As a Senior Account Executive on our content management team, you will gain exposure to top tier brands while working with teammates and cross-functional teams that bring a wealth of knowledgeto each project. You will be supported by anAssociateAccount Executive, giving you the opportunity to manage and mentor lower-level team members. We are seeking someone with a passion for driving success through our people, process, and technology. You will support the cross-functional team in pioneering best practices and innovative processes that further our brand and elevate our ways of working within our content management system. You will regularly collaborate closely with cross-functional teams across the agency to gain a full understanding behind the strategies, creative, and metrics that go into each project of varying complexity. You are an analytical problem-solver, diligent, and enjoy solving complex problems. RESPONSIBILITIES Lead the charge as a critical cross-functional connector as we integrate new tools and create new processes Coordinate and lead day-to-day responsibilities of delivery of client's programs within the content management process Coordinate content management product experience and enhancement workflows – keeping teams on track for acceptance criteria review and approval Support Project Management team manageproduct defect and software release testing Create andmaintaindelivery to scope,identifyingrisks and developing contingencies Build andmaintainclient relationships b ased on trust, success, andproduct/processexpertise Lead and evolve our content managementproduct,use cases, and training documentationwith cross-functional leads; build strong relationships and partnership with cross-functional partners including Creative, Content Operations, Data, and Project Management Manage programs with varying deadlines and manage and prioritize several projects simultaneously Support new idea feasibility and problem solve alternate solutions, in partnership with AccountDirector SKILLS AND EXPERIENCE WE WOULD LIKE YOU TO HAVE 3 - 5 years of experience in relevant account management position Prior experience in digital or product development is strongly preferred Familiarity with project/task management tools such as Jira andAirtable Experience with product development, useracceptance criteria, and functional specs Experience with digital content assets & web-based content management systems Desire to deliver innovative solutions, executional excellence, and process optimizations Adept atanticipatingclient needs and offering innovative solutions Comfortable with a certain level of project ambiguity, and the flexibility to handle a changing environment Versed in leading,establishingand motivating team members across multiple business lines to improve overall delivery and streamline efficiencies Resourceful and solution-oriented Ability to quickly adapt and evolve withnew technologyandtools Self-motivated and proactive with superior organization skills and stellar attention to detail Excellent written and oral communications skills Starting salary between $70,000-80,000 annually Our total rewards philosophy integrates programs for compensation, benefits, recognition, learning and development, corporate culture, corporate citizenship and work-life balance. While individual program components may differ by country, some things remain constant: Our commitment to rewarding results Opportunities to work with talented and driven individuals at every level of our company who respect each other, treat each other fairly and hold one another accountable for our customers’—and our company’s—success. Generous medical, dental, vision and other great benefits Paid parental and medical leave programs 401(k) with a company match component and profit sharing 15 days of paid time off plus company holidays Tuition reimbursement and student loan repayment assistance Inclusive employee resource groups EQUAL OPPORTUNITY EMPLOYER We are an equal opportunity employer, and we value diversity at our company. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. RECRUITING AGENCIES tms does not accept agency resumes submitted by third-party vendors unless a valid agreement has been signed and the tms Talent Acquisition Team has granted authorization for submissions for a specified position. Please do not submit or forward resumes to our site, tms employees, or any other company location. tms is not responsible for any fees related to unsolicited resumes.
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