Overview
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package — this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!
As a Coach in Sales Development at T-Mobile, you'll lead a dynamic team of 7-10 Sales Development Representatives (SDRs) supporting the Enterprise Sales segment of our business. Your role is crucial in driving sales activities, ensuring pipeline growth, and aligning team efforts with our sales goals. You'll manage daily operations, set performance standards, and optimize sales strategies while providing training and mentorship.
Education and Work Experience :
High School Diploma/GED (Required)
2 - 5 Years Supervisory Experience (Preferred)
2 - 5 Years Telesales/Customer Service/Sales Supervisory Experience (Preferred)
Job Responsibilities
Lead and inspire: Oversee and motivate a team of 7-10 SDRs, fostering a high-performance sales culture.
Drive growth: Deliver on outbound and/or inbound growth initiative goals, driving SDR activity metrics and expanding the sales opportunities pipeline in specific territories.
Recruitment: Participate in the recruitment process, making hiring decisions and ensuring the team is equipped to succeed.
Evaluate, coach, and train: Monitor and evaluate team performance, providing individualized coaching, developing career paths for team members, and identifying training needs to recommend plans and programs for skill improvement and overall effectiveness.
Collaborate across departments: Work with marketing, sales operations, and leaders from other departments to enhance sales outreach performance, ensure alignment with marketing efforts, and drive the company’s sales objectives. This includes participating in regular meetings, tracking performance and progress, and creating strategies that align with the goals of other teams.
Knowledge, Skills and Abilities
Sales
Strong understanding of sales principles and techniques, including prospecting, lead qualification, and closing deals. Experience in outbound sales and a proven track record of meeting or exceeding sales targets. (Required)
Communication
Excellent communication and interpersonal skills, with the ability to effectively convey information and build relationships with clients and team members. Strong written and verbal communication abilities. (Required)
Client Relationship Management
Ability to establish and cultivate initial client relationships, including setting up meetings and connecting with key contacts within the organization. Experience in managing first impressions, understanding client needs, and laying the groundwork for future business opportunities. (Required)
Leadership
Superb leadership, coaching, employee relations, and interpersonal skills. (Required)
Presentations
Skilled in confidently delivering presentations to both groups and individuals, ensuring clear communication and engagement, while effectively conveying key messages and driving understanding. (Required)
Change Management
Proficient in leading and managing change initiatives, ensuring smooth transitions and minimal disruption. Skilled in decision making and negotiation, effectively communicating change, gaining stakeholder buy-in, and fostering a culture of adaptability and continuous improvement. (Required)
Organizational Skills
Strong organizational skills and attention to detail, with the ability to manage multiple tasks and priorities effectively. (Required)
Technology
Technology: Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, Teams, and Outlook. (Required)
Licenses and Certifications
At least 18 years of age
Legally authorized to work in the United States
Travel and Other Requirements Travel Required (Yes/No): No
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No
Total Target Cash Pay Range: $68,700 - $123,900, inclusive of target incentives
Base Pay Range: $48,090 - $86,730
The pay range above is the general base pay range for a successful candidate in this role. The actual pay will be based on factors such as work location, qualifications, and experience. To find the pay range for this role based on hiring location, please note: the original source included a link.
At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives.
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. We offer medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays, paid parental and family leave, family building benefits, back-up care, childcare subsidy, tuition assistance, and more. Eligible employees can also receive mobile service and home internet discounts, pet insurance, and access to commuter and transit programs. To learn about T-Mobile’s benefits, please visit the benefits page.
Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder – it’s more like a jungle gym of possibilities. By applying for this career opportunity, you’re living our values while investing in your career growth. You’re unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. Discrimination, retaliation or harassment based on protected characteristics is not tolerated. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. This contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
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As a Coach in Sales Development at T-Mobile, you'll lead a dynamic team of 7-10 Sales Development Representatives (SDRs) supporting the Enterprise Sales segment of our business. Your role is crucial in driving sales activities, ensuring pipeline growth, and aligning team efforts with our sales goals. You'll manage daily operations, set performance standards, and optimize sales strategies while providing training and mentorship.
Education and Work Experience :
High School Diploma/GED (Required)
2 - 5 Years Supervisory Experience (Preferred)
2 - 5 Years Telesales/Customer Service/Sales Supervisory Experience (Preferred)
Job Responsibilities
Lead and inspire: Oversee and motivate a team of 7-10 SDRs, fostering a high-performance sales culture.
Drive growth: Deliver on outbound and/or inbound growth initiative goals, driving SDR activity metrics and expanding the sales opportunities pipeline in specific territories.
Recruitment: Participate in the recruitment process, making hiring decisions and ensuring the team is equipped to succeed.
Evaluate, coach, and train: Monitor and evaluate team performance, providing individualized coaching, developing career paths for team members, and identifying training needs to recommend plans and programs for skill improvement and overall effectiveness.
Collaborate across departments: Work with marketing, sales operations, and leaders from other departments to enhance sales outreach performance, ensure alignment with marketing efforts, and drive the company’s sales objectives. This includes participating in regular meetings, tracking performance and progress, and creating strategies that align with the goals of other teams.
Knowledge, Skills and Abilities
Sales
Strong understanding of sales principles and techniques, including prospecting, lead qualification, and closing deals. Experience in outbound sales and a proven track record of meeting or exceeding sales targets. (Required)
Communication
Excellent communication and interpersonal skills, with the ability to effectively convey information and build relationships with clients and team members. Strong written and verbal communication abilities. (Required)
Client Relationship Management
Ability to establish and cultivate initial client relationships, including setting up meetings and connecting with key contacts within the organization. Experience in managing first impressions, understanding client needs, and laying the groundwork for future business opportunities. (Required)
Leadership
Superb leadership, coaching, employee relations, and interpersonal skills. (Required)
Presentations
Skilled in confidently delivering presentations to both groups and individuals, ensuring clear communication and engagement, while effectively conveying key messages and driving understanding. (Required)
Change Management
Proficient in leading and managing change initiatives, ensuring smooth transitions and minimal disruption. Skilled in decision making and negotiation, effectively communicating change, gaining stakeholder buy-in, and fostering a culture of adaptability and continuous improvement. (Required)
Organizational Skills
Strong organizational skills and attention to detail, with the ability to manage multiple tasks and priorities effectively. (Required)
Technology
Technology: Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, Teams, and Outlook. (Required)
Licenses and Certifications
At least 18 years of age
Legally authorized to work in the United States
Travel and Other Requirements Travel Required (Yes/No): No
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No
Total Target Cash Pay Range: $68,700 - $123,900, inclusive of target incentives
Base Pay Range: $48,090 - $86,730
The pay range above is the general base pay range for a successful candidate in this role. The actual pay will be based on factors such as work location, qualifications, and experience. To find the pay range for this role based on hiring location, please note: the original source included a link.
At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives.
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. We offer medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays, paid parental and family leave, family building benefits, back-up care, childcare subsidy, tuition assistance, and more. Eligible employees can also receive mobile service and home internet discounts, pet insurance, and access to commuter and transit programs. To learn about T-Mobile’s benefits, please visit the benefits page.
Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder – it’s more like a jungle gym of possibilities. By applying for this career opportunity, you’re living our values while investing in your career growth. You’re unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. Discrimination, retaliation or harassment based on protected characteristics is not tolerated. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. This contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
#J-18808-Ljbffr