Customer Service Representative
ARK Distributing, West Des Moines, Iowa, United States, 50265
We are actively looking for Customer Service Repsto join our company. In this role, you will be responsible for communicating with Customers to identify their needs, inquiries, and complaints, providing effective solutions, and offering assistance and explanations about the company’s products and services. You will take orders from customers and maintain accurate records of customer interactions.
Your job will also involve analyzing and improving the effectiveness and productivity of Customer Service practices and ensuring compliance with the company’s rules and regulations. Ultimately, you will ensure customer satisfaction by resolving their issues and providing assistance with daily buying and sales transactions.
To be competent for this position, you should be able to provide immaculate Customer Service and have exceptional communication, problem-solving, and adaptability skills.
Customer Service Consultant Duties &:
Communicate with customers to identify their needs, requirements, and concerns
Analyze and improve the effectiveness of customer service practices
Take orders from customers, explain the features of products and services, process bills and payments
Collect personal details from customers and maintain accurate records of customer interactions and complaints
Ensure compliance with the company’s rules, regulations, and principles
Provide immaculate customer service to ensure customer satisfaction
Assist customers with daily buying and sales transactions
Identify, research, and provide solutions for product and service issues
Timely respond to customer inquiries and provide solutions
Customer Service Consultant Requirements:
High school diploma or GED
Solid understanding of basic customer service principles and methods
Exceptional communication and customer service skills
Strong and effective problem-solving
Adaptability and patience
Excellent time management
Drivers License and Vehicle are required
ARK Distributing is actively recruiting, so don’t delay!
#J-18808-Ljbffr
Your job will also involve analyzing and improving the effectiveness and productivity of Customer Service practices and ensuring compliance with the company’s rules and regulations. Ultimately, you will ensure customer satisfaction by resolving their issues and providing assistance with daily buying and sales transactions.
To be competent for this position, you should be able to provide immaculate Customer Service and have exceptional communication, problem-solving, and adaptability skills.
Customer Service Consultant Duties &:
Communicate with customers to identify their needs, requirements, and concerns
Analyze and improve the effectiveness of customer service practices
Take orders from customers, explain the features of products and services, process bills and payments
Collect personal details from customers and maintain accurate records of customer interactions and complaints
Ensure compliance with the company’s rules, regulations, and principles
Provide immaculate customer service to ensure customer satisfaction
Assist customers with daily buying and sales transactions
Identify, research, and provide solutions for product and service issues
Timely respond to customer inquiries and provide solutions
Customer Service Consultant Requirements:
High school diploma or GED
Solid understanding of basic customer service principles and methods
Exceptional communication and customer service skills
Strong and effective problem-solving
Adaptability and patience
Excellent time management
Drivers License and Vehicle are required
ARK Distributing is actively recruiting, so don’t delay!
#J-18808-Ljbffr