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Showroom Customer Service Representative

Ferguson, Tampa, Florida, us, 33646

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Overview

Job Description: Ferguson has been a source of quality supplies since 1953. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. Ferguson is a Fortune 500 company providing best-in-class products, service and capabilities across multiple industries. Ferguson has approximately 36,000 associates across 1,700 locations. You will build a career that you are proud of, at a company you can believe in. Position Details

Location | Onsite - Tampa, FL Schedule Weekdays: 9:00 AM–5:00 PM Mandatory Saturday: 10:00 AM–3:00 PM Days Off: Sunday + one additional weekday This is a commission eligible role. The estimated total compensation range is $40,000 - $60,000 annually. Responsibilities

Assist customers on the showroom floor Strive to increase knowledge of entire product offering Support efforts of Outside Sales Associates Work hand-in-hand with Showroom Sales consultants by performing the administrative functions that ensure our customer’s needs are being met Support the Showroom Sales team by ensuring the delivery of personalized customer service through timely quotations and accurate order processing Updating customer contracts, coordinate deliveries with the warehouse, and answer sales calls for general information Requirements

0-3 years of prior customer service experience preferred Knowledge of plumbing fixtures, lighting, and appliances preferred Results oriented, able to meet goals, build relationships, and enjoy a team environment Bilingual (English/Spanish) Excellent communication for phone/in-person sales, time management and organizational skills Ambition to succeed and self-motivated General digital literacy Ability to multi-task Passion for customer service Ability to learn quickly Benefits, Compliance and Equal Opportunity

Ferguson cares for each other and values well-being through benefits plans and programs supporting mental, physical and financial well-being of associates. Benefits include health, dental, vision, paid time off, life insurance and a 401(k) with company match, plus additional inclusively enhancements such as mental health coverage, family building benefits, paid parental leave, associate discounts, and community involvement opportunities. Ferguson complies with wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements. The Company is an equal opportunity employer and government contractor. Ferguson prohibits discrimination on the basis of protected Veterans status and disability status. Ferguson Enterprises, LLC. is an equal employment opportunity employer for all, including F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation Information.

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