
Remote Customer Service Representative - SolvOne
Gilder Search Group, Nashville, Tennessee, United States, 37247
Overview
SolvOne is looking to add the right candidate to our growing Remote Customer Service Representative Dispatch Team. We provide 24/7/365 service for clients in the Petroleum Industry. When a gas station has a maintenance issue, they call SolvOne and our CSRs dispatch a technician to their location to fix the issue.
For more information about SolvOne and the services we offer to the Petroleum Industry, please visit our website at www.solvone.com.
Why apply for a Remote SolvOne Customer Service job?
Work from the comfort of your home
Save time and money without a commute
Pay starts at $18.00 per hour
Equipment provided by SolvOne
Paid training begins Early March 2026
Set schedules Morning Shift: Wednesday to Saturday, 8:30 AM – 7:00 PM CT
Swing Shift: Friday to Tuesday, 1:30 PM – 10:00 PM CT
What you’ll learn and the environment
Comprehensive individualized remote training
Positive work environment: we work hard to appreciate our people
We promote from within and encourage growth
What you need
1 year of customer service-related experience
A strong internet connection and the ability to set up a home office with company provided equipment
Must be a resident of Tennessee in the Nashville area
Have a positive attitude, great work ethic and a passion for helping others
Be dependable and committed to being at work on time and ready to do your best each day
Dedicate your full attention to your work by not providing care for others during work hours
Commit to superior service for our customers, and support them through both phone and computer interactions
Ability to learn new information, policies and skills including software and petroleum industry knowledge
Demonstrate an organized and accurate approach, have strong problem solving and prioritization skills
Know your way around a computer, including Microsoft Office, Outlook, and general internet navigation
Work at a desk and effectively utilize a phone and computer for the length of your shift
Successfully pass a computer skills assessment, training evaluations, and the trial service period
Successfully pass a pre-employment drug screen and background check
Bilingual is a plus but not a requirement
What we offer
Work from home
Pay rate of $18.00 an hour starting; internal growth and wage increase opportunities for those that excel
Growing company with internal promotion opportunities for Technical Support, Project Management, Leadership, and Training Departments when available
A fun and rewarding environment with giveaways and employee recognition programs
Small training classes ensuring individual attention for new hires
Regular coaching, review of quality and performance metrics, and recognition for a job well done
Benefits include medical and dental insurance, long-term disability and life insurance, paid vacation and sick time, holiday pay, 401k, referral bonuses, wellness programs, and more
If this sounds intriguing, don’t miss this great opportunity. Apply today!
To view the posting, visit the SolvOne careers page.
#J-18808-Ljbffr
For more information about SolvOne and the services we offer to the Petroleum Industry, please visit our website at www.solvone.com.
Why apply for a Remote SolvOne Customer Service job?
Work from the comfort of your home
Save time and money without a commute
Pay starts at $18.00 per hour
Equipment provided by SolvOne
Paid training begins Early March 2026
Set schedules Morning Shift: Wednesday to Saturday, 8:30 AM – 7:00 PM CT
Swing Shift: Friday to Tuesday, 1:30 PM – 10:00 PM CT
What you’ll learn and the environment
Comprehensive individualized remote training
Positive work environment: we work hard to appreciate our people
We promote from within and encourage growth
What you need
1 year of customer service-related experience
A strong internet connection and the ability to set up a home office with company provided equipment
Must be a resident of Tennessee in the Nashville area
Have a positive attitude, great work ethic and a passion for helping others
Be dependable and committed to being at work on time and ready to do your best each day
Dedicate your full attention to your work by not providing care for others during work hours
Commit to superior service for our customers, and support them through both phone and computer interactions
Ability to learn new information, policies and skills including software and petroleum industry knowledge
Demonstrate an organized and accurate approach, have strong problem solving and prioritization skills
Know your way around a computer, including Microsoft Office, Outlook, and general internet navigation
Work at a desk and effectively utilize a phone and computer for the length of your shift
Successfully pass a computer skills assessment, training evaluations, and the trial service period
Successfully pass a pre-employment drug screen and background check
Bilingual is a plus but not a requirement
What we offer
Work from home
Pay rate of $18.00 an hour starting; internal growth and wage increase opportunities for those that excel
Growing company with internal promotion opportunities for Technical Support, Project Management, Leadership, and Training Departments when available
A fun and rewarding environment with giveaways and employee recognition programs
Small training classes ensuring individual attention for new hires
Regular coaching, review of quality and performance metrics, and recognition for a job well done
Benefits include medical and dental insurance, long-term disability and life insurance, paid vacation and sick time, holiday pay, 401k, referral bonuses, wellness programs, and more
If this sounds intriguing, don’t miss this great opportunity. Apply today!
To view the posting, visit the SolvOne careers page.
#J-18808-Ljbffr