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Receiving Specialist FT

Southeastern Grocers, Louisiana, Missouri, United States, 63353

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Overview

We are committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here. We move fast, adapt quickly, and take pride in upholding the highest standards of quality in everything we do. Receiving Specialist Job Purpose

Manages the daily operations and process of receiving merchandise shipments, while maintaining inventory levels and ensuring the security of the receiving area and backroom storage. Manages all transactions with third party vendors, reviews and reports invoice differences and escalates issues as needed. Increases customer confidence, loyalty and trust by promoting and executing consistent and compliant operating conditions. Provides fresh and appealing products, courteous, knowledgeable and prompt service. Values diversity and supports an inclusive environment by embracing the backgrounds and experiences of the team. Key Performance Indicators (KPI)

OSAT (Availability) — Overall customer satisfaction; POS surveys; percentage of reward card customers rating their trip a 8, 9, or 10 on a 0-10 scale in the availability driver questions. Total Store Supplies — Supplies as a percentage of sales versus budgeted supplies as a percentage of sales. Essential Responsibilities

SERVICE: 40% — Creates an environment that enables customers to feel welcome, important and appreciated, increasing confidence and loyalty. Manages Direct Store Delivery (DSD) ad plan, inventory and ensures merchandising is aligned with CMA requirements and current merchandising plan and maintained for in-stock conditions. Ensures the backroom, coolers, and freezers are organized and free of debris and the supply depot is maintained. Reports any invoice overages or shortages. FINANCIAL: 35% — Ensures financial accuracy of all invoices. Completes daily and weekly administrative tasks (communications, online training, etc.). Maintains inventory/stocking conditions and reports any discrepancies in inventory. Reviews/inspects products for accuracy, quality and freshness and takes appropriate action with those items. Assists in planning and organizing the inventory process. Manages the supply inventory to ensure in-stock of approved supplies, and does so within the given budget. LEADERSHIP: 15% — Promotes trust and respect among associates by collaborating, promoting teamwork, and communicating company, department, and job specific information. Supports department managers in managing target inventory levels and balancing the weekly purchase summaries; maintains records of inventory, invoices, etc., for all departments. Adheres to all local, state, and federal laws, and company guidelines. COMPLIANCE/SAFETY: 10% — Ensures company standards for safety, proper food handling practices, sanitation and productivity are maintained. Adheres to regulatory requirements pertaining to food safety, USDA & COOL, and DOA. Executes product recalls and withdrawals in a timely manner while ensuring all items are secured and removed from customer access. Reinforces safety programs by complying with safety procedures and inspecting unsafe conditions to report to store management. Notifies management of accidents. Reports safety risks or issues, and illegal activity including robbery, theft or fraud. Ensures adherence to wage and hour policies. Cultivates a safety culture and ensures associates are working safely and have received necessary safety training. Ensures equipment is in good repair and assists with remediation of safety hazards. Disclaimer

Performs other job-related duties as assigned. Qualifications

Required Education

Course of Study N/A Preferred Education

Course of Study High School / GED Relevant Experience

Supervisory Experience 3 - 6 years minimum Language(s) Required

Language(s) Preferred English; English & Spanish Knowledge, Skills & Abilities

Must be 18 years of age Authorization to work in the United States or ability to obtain Successful completion of pre-employment drug testing and background check Strong customer service skills Exceptional interpersonal, motivational and communication skills Knowledge of basic math Ability to handle stressful situations Proficient with computer applications used to operate the department Environmental Factors

Department: Retail - General Physical Demands: Stand or walk, handle repetitive movements, reach, lift up to 50 lbs, etc. Working Conditions: Indoor/outdoor, varying temperatures, potential hazards Safety Risk Factors: Hazardous materials, noise, cleaning solutions, and other hazards Travel

Travel: None Shift

Varied Job Tag

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