Customer Service Representative
Justin Goushaw Farm Bureau Agency, Rockford, Michigan, United States, 49341
Benefits
Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development Position Overview
At Justin Goushaw Farm Bureau Agency, we are more than an insurance provider. Customer service is our passion and we are committed to making sure our customers have the best experience possible. We offer a full portfolio of insurance products: Home, Auto, Life, Business, and Farm. Responsibilities
Establish customer relationships and follow up with customers, as needed. Responding promptly to customer inquiries via phone and email. Providing information about insurance policies, coverage details, and claims processes. Assisting clients with policy changes, updates, and renewals. Investigating and resolving customer issues or concerns with empathy and professionalism. Use a customer-focused, needs-based review process to educate customers about insurance options. Requirements
Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal, and listening People-oriented Detail oriented Proactive in problem-solving Able to learn computer functions Able to work in a team environment
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Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development Position Overview
At Justin Goushaw Farm Bureau Agency, we are more than an insurance provider. Customer service is our passion and we are committed to making sure our customers have the best experience possible. We offer a full portfolio of insurance products: Home, Auto, Life, Business, and Farm. Responsibilities
Establish customer relationships and follow up with customers, as needed. Responding promptly to customer inquiries via phone and email. Providing information about insurance policies, coverage details, and claims processes. Assisting clients with policy changes, updates, and renewals. Investigating and resolving customer issues or concerns with empathy and professionalism. Use a customer-focused, needs-based review process to educate customers about insurance options. Requirements
Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal, and listening People-oriented Detail oriented Proactive in problem-solving Able to learn computer functions Able to work in a team environment
#J-18808-Ljbffr