Job Description
Working Hours: Monday – Thursday: 10:00AM – 5:00PM and Friday 8:00AM - 1:00PM
Holidays: Indulge in an expansive array of paid holidays to fully embrace work-life balance
The Inside Sales Associate plays a vital role in boosting revenue by adeptly conveying the value of products or services to potential customers and fostering relationships throughout the sales process.
Role and Responsibilities
Cold calling; making multiple outbound calls to potential clients
Respond to incoming calls and emails from prospective dealers
Understanding client needs and offering solutions and support
Researching potential leads from business directories, web searches, or digital resources
Maintaining database (CRM, Excel, etc.) of prospective client information
Presenting and delivering information to potential clients
Answering potential client questions and follow-up call questions
Tracking weekly, monthly, and quarterly performance and sales metrics
Enters dealer orders promptly into CRM for processing
Follow up with dealer post sales to ensure customer satisfaction
Achieve sales and metric goals
Obtain and maintains a high level of knowledge regarding product
Performs other duties as assigned
Experience in musical accessories and instrument related sales or sales support role
Experience with and deep knowledge of guitars, basses and accessories
Qualities and Skills
Comfortable making cold calls and talking to new people throughout the day
Excellent verbal and written communication skills; the ability to call, connect and interact with potential customers
Persuasive and goal-oriented
Possesses an energetic, outgoing, and friendly demeanor
Eager to expand company with new sales, clients, and territories
Self-motivated and self-directed
Able to multitask, prioritize, and manage time efficiently
In-depth understanding of company services and its position in the industry
Tenacity to handle rejection and continue on with a positive attitude when reaching next potential client
Ability to work independently or as an active member of a team
Previous experience in outbound call center, inside sales experience, or related sales experience preferred
Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) and CRM experience preferred
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Holidays: Indulge in an expansive array of paid holidays to fully embrace work-life balance
The Inside Sales Associate plays a vital role in boosting revenue by adeptly conveying the value of products or services to potential customers and fostering relationships throughout the sales process.
Role and Responsibilities
Cold calling; making multiple outbound calls to potential clients
Respond to incoming calls and emails from prospective dealers
Understanding client needs and offering solutions and support
Researching potential leads from business directories, web searches, or digital resources
Maintaining database (CRM, Excel, etc.) of prospective client information
Presenting and delivering information to potential clients
Answering potential client questions and follow-up call questions
Tracking weekly, monthly, and quarterly performance and sales metrics
Enters dealer orders promptly into CRM for processing
Follow up with dealer post sales to ensure customer satisfaction
Achieve sales and metric goals
Obtain and maintains a high level of knowledge regarding product
Performs other duties as assigned
Experience in musical accessories and instrument related sales or sales support role
Experience with and deep knowledge of guitars, basses and accessories
Qualities and Skills
Comfortable making cold calls and talking to new people throughout the day
Excellent verbal and written communication skills; the ability to call, connect and interact with potential customers
Persuasive and goal-oriented
Possesses an energetic, outgoing, and friendly demeanor
Eager to expand company with new sales, clients, and territories
Self-motivated and self-directed
Able to multitask, prioritize, and manage time efficiently
In-depth understanding of company services and its position in the industry
Tenacity to handle rejection and continue on with a positive attitude when reaching next potential client
Ability to work independently or as an active member of a team
Previous experience in outbound call center, inside sales experience, or related sales experience preferred
Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) and CRM experience preferred
#J-18808-Ljbffr