Job Description
We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
RESPONSIBILITIES
Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
QUALIFICATIONS
Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
Company Description Locally Owned since 2004. We believe in treating our employees and customers like family. We give back to our community and love helping our customers with their automotive repair needs.
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RESPONSIBILITIES
Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
QUALIFICATIONS
Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
Company Description Locally Owned since 2004. We believe in treating our employees and customers like family. We give back to our community and love helping our customers with their automotive repair needs.
#J-18808-Ljbffr