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Residential Sales Consultant I C045 Roland J. Down

Crawford Services, Inc., Clifton Park, New York, United States

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Sales Manager or General Manager Status : Full-time, Regular position Category : Sales Location Name : Roland J. Down Service Experts Location Address : 11B Solar Dr. Clifton Park, NY 12065

Overview Join the team of experts and realize your true potential with Service Experts. Our team is dedicated to doing what is right for customers and employees, providing training, support, and opportunities for unlimited professional growth.

Position Summary:

The Residential Sales Consultant is an outside sales position responsible for developing and closing residential sales and service opportunities through customer education and presentations. Traditional lead-generation techniques and internal lead pipelines are used to generate and pursue prospects.

Key Responsibilities

Present comfort options for residential HVAC and water heater products and services to new and established customers.

Bolster the customer experience through a consultative sales approach focused on retention and satisfaction.

Create relationships with prospective customers and referrals, initiating calls to generate sales.

Collaborate with technical team members onsite to promote and ensure a 100% customer satisfaction experience.

Stay current on industry trends, service methods, systems, and technology available in the market and within the business.

Desired Skills & Qualifications

High school diploma or GED; Bachelor’s degree or relevant professional sales certifications preferred.

Prior sales experience, preferably with direct consumer selling.

Strong selling and business‑development skills.

Excellent interpersonal skills and ability to understand customer concerns and translate them into solutions.

Demonstrated commitment to high‑quality, customer‑focused service.

Valid driver’s license with acceptable driving record.

Ability to maintain a positive attendance record.

Availability to work flexible hours and on‑call shifts as needed.

Ability to meet physical demands—climb ladders and/or attic stairs, maneuver in attics, basements, and crawl spaces to access HVAC units and take measurements.

Benefits & Perks

Top Pay

for top performers, including incentive and bonus opportunities: Average sales personnel earn $90,000–$120,000 annually.

Top performers earn more.

Generous PTO : 19 paid days off in the first year; 24 days after the second year.

Career‑growth opportunities across the U.S.

Company‑sponsored medical, dental, and vision insurance.

Company‑provided smartphone, tablet, uniform plan, and tool replacement program.

Internal Training Academy to enhance skills.

Best‑in‑class 401(k) retirement plan with company matching contributions.

Company‑paid employee life insurance with options for employees and families.

Short‑term and long‑term disability insurance.

Supplemental benefits such as legal advice, pet insurance, and health advocacy programs.

Equal Employment Opportunity Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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