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Music School Office Staff Marketing Assistant

Encore Music & Performing Arts, South Pasadena, California, United States, 91030

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Job Overview

Thank you for your interest in joining our music team! We want to make sure we're a good fit for each other. Below are some important considerations for this position before you proceed to the application below. Our ideal candidate has a proven track record of being reliable, has great attention to detail, strong sales background and amazing people skills, is experienced, analytical, intellectual, energetic and a self-starter. We are seeking a friendly, outgoing person who has a strong ability to complete detailed work, is eager to learn, and is excited to grow with this local family business and team of other welcoming, supportive, and fun administrative/managerial staff. Part of the job will be working on our marketing and outreach. Experience with Canva, instagram, gmb and facebook necessary for this aspect, as well as ability to meet goals on time. This part time position may average 20-24 hours a week, with room to grow. Because lessons are held year round, we are especially interested in someone looking for a stable position that is excited to be a part of a unique and growing local business dedicated to fostering the love of music and personal growth in our students. This position works with other office staff and the Director to support and advance the mission and goals of our Music School. SCHEDULE DETAILS

Shifts Needed: M/TU/Th 1:45-8, and some Saturdays 7:45-4pm, other shifts as needed. BENEFITS

Paid time off- accrued annually, with increases based upon meeting goals. Dental insurance through AFLAC. Health Insurance Options provided at discounted rate through AFLAC. Monthly $BONUS for reaching monthly add goals. Hours increased to max 40 based upon performance. Get paid to take one 30 minute music lesson per week. APPLICATION PROCESS

Please include a short cover letter which includes: Your experience multitasking and working in fast paced environment. A brief description of your attitude and philosophy with kids, and music education. OUR STORY

Encore Music is a growing independent music lesson provider in South Pasadena and San Marino and has grown to over 450 weekly private students. We are an energetic, innovative music school with a growing, friendly community of highly-qualified instructors and administrative/management staff. We are extremely organized and our admin/sales team handles all of the marketing and promotion, enrollment, scheduling, billing, policies, special projects, recitals, and much more. We foster a strong sense of community and teamwork among all of our staff and we place a strong emphasis on the quality of education and musical mentoring we offer to our students. Encore Music is a cheerful, energetic, fast-paced, fun, and supportive place to work. RESPONSIBILITIES

Following up with prospects and inquiries re: music lessons to meet enrollment sales goals. Assisting parents and students on the phone, email and in person at the front desk. Scheduling management for private lessons and intro to music online classes. Managing electronic communications from students, parents, and teachers with an expectation of prompt reply. Processing new student enrollments/basic data entry. Assisting with and prioritizing miscellaneous projects and tasks as assigned. REQUIREMENTS

Reliable transportation. Highly organized and detail-oriented. A love for working with people. Strong basic computer and typing skills. Strong writing and verbal communication skills. EXPECTATIONS

Our Ideal Office Maestro team member Has a strong working knowledge of the goals, mission and culture and works to faithfully carry them out. Leads, manages, and coordinates with staff and the leadership team (director) to achieve agreed-upon commitments. Helps integrate all major operating functions and ensures everyone is rowing together in the same direction. Models the way, always working toward the greater good of the business. Resolves issues effectively – seeing real problems, being comfortable with conflict, handling conflict and difficult customer service situations, and solving the problems in a graceful, practical and healthy manner. Ensures the team is functional and cohesive. Demonstrates effective project management skills. IDEAL ATTRIBUTES

Friendly, gregarious personality. Enjoys working with and helping people of all ages, especially kids. Values organization and systems, thrives on creating processes. High follow-up on things. Experience with project management tools, CRMs and campaign databases. Very detail oriented and people person with strong customer service experience. TRAINING PROVIDED

We have a comprehensive training program in place for new members of our admin/sales team. The training program consists of in-person and online videos, interactive activities, helpful handouts and “cheat sheets”, a welcome packet, and more. Training typically takes about two weeks in total, throughout which constant patient support and coaching is provided. We guarantee you will never receive more supportive, fun, creative, and thorough training at any new job! SYSTEMS WE USE

Gmail Canva Netscore WHAT WE OFFER

Training Bonuses and room for advancement based on performance People first culture Work around Happy kids! Holidays Off Work in a fun environment around lots of music and musicians! Position opened until filled. Start date is immediate. You must be willing to undergo a background check, in accordance with local laws/regulations. APPLICANT REQUIREMENTS

Minimum of 1 year of experience in a fast paced field. Good people skills, works well with both children and adults, and enjoys building client relationships. Timely & Reliable. Good time management skills. A positive attitude: the ability to encourage and motivate students and parents. The desire to collaborate with a team to create a high quality, yet fun, music education environment. Must love kids! JOB TYPE

Part-time RATE

$22.00 per hour WORK LOCATION

In person

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