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Multi-Unit Leader

Sonic, Katy, Texas, United States, 77494

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divh2Sonic Multi-Unit Leader/h2pSONIC is all about having fun while you work and gaining a sense of accomplishment along the way. Not only do you work with fantastic people, youll get great pay, flexible hours and a cool uniform. As a Sonic Multi-Unit Leader, you will be managing the operations of all General Managers and employees within multiple SONIC drive-ins. You will also be responsible for training and supporting the drive-ins employees to ensure we provide quality food in a clean, safe and efficient manner so that our guests will have an enjoyable experience at Sonic!/ppThe job duties include:/pulliManages, trains, and coaches Working Partners/General Managers and conducts management orientation./liliDirects and assigns employees as needed to ensure all aspects of service meet operational standards/liliOversee multiple drive-in employees and management in performing all duties in the Basic Stations (Fountain Frozen, Dresser, Front Swamp, Back Swamp, Grill, Switchboard, Expeditor, Food Prep, Carhop, Skating Carhop and if applicable Drive-Thru) as needed and depending on store volume, during a shift to ensure the preparation (portion control), temperature, packaging, appearance, presentation, taste and service of all menu items meet operational standards./liliAdheres to and monitors management compliance of the drive-in employee handbook, policies and practices./liliTakes appropriate action to address employee issues and policy violations and immediately reports all employee issues, complaints and policy violations to his/her immediate supervisor./liliReviews employee and drive-in management work schedules in a timely manner to ensure continuous ability to properly serve guests in accordance with Sonic Drive-In policy and applicable law./liliMonitors multiple drive-in cost control procedures for food, labor, paper and inventory. Takes immediate corrective action when necessary./liliMonitors performance of vendors. Takes immediate corrective action when necessary./liliAudits drive-in employment-related records and payroll records./liliReinforces the importance of placing guest needs first to drive-in management on a consistent basis./liliResponds to escalated guest requests and complaints in a respectful manner. Takes immediate corrective action when necessary./liliRecruits, interviews and hire management team members to achieve proper staffing levels./liliApproves compensation levels of drive-in employees and managers within company guidelines./liliPrepares all necessary operational reports for multiple drive-ins. Develops appropriate action plans to resolve unfavorable financial and/or sales trends./liliDevelops and implements a marketing plan for region./li/ulpAdditional Requirements:/pulliHigh school diploma or equivalent required. Advanced studies in business, restaurant management or related fields are preferred/liliMinimum of three (3) years of restaurant management experience (QSR preferred), experience running shifts without supervision/liliMulti-unit supervision experience is preferred./liliRequired to work a minimum 5 day workweek including irregular hours, nights, weekends and holidays/liliKnowledge of recruiting, interviewing and selection practices/liliKnowledge of federal and state labor laws as well as local health and sanitation laws and regulations/liliLeadership and supervisory practices and skills; effective verbal and written communication skills/liliBasic accounting and computer skills/liliAbility to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems/liliProblem solving, decision-making and conflict-resolution skills/liliAbiding by the companys appearance, uniform and hygiene standards/li/ulpSure, classic cars and vintage threads may be things of the past, but the Sonic Drive-In experience will always be groovy, right on, awesome, wicked, fab, the bees knees, cruisin . . . you get the picture! Its downright sensational!! All thats missing is you so Apply Today! Sonic and its independent franchise owners are Equal Opportunity Employers./p/div