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Event & Sales Manager — Beans Coffee Shop FY 26-27

University of Denver, Denver, Colorado, United States, 80285

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University of Denver - DU - Fritz Knoebel School Hospitality Management Department Recruitment began on June 8, 2020

and the job listing Expires on February 27, 2026

Monitor the Beans@du.edu email, responding to event inquiries, requests, and questions within 24 business hours.

When needed, send the Beans Event Request Form to gather all relevant details from clients interested in hosting events. Work directly with clients to finalize event plans and budgets; coordinates with all cafe managers to ensure operational feasibility, and prepare final quotes (if applicable) to be shared with management and the client.

Communicate detailed event execution plans to all staff – especially those scheduled to work the event – via email and/or Microsoft Teams.

Serves as the primary point of contact for all DU house account and Beans tab requests by collecting client information and tab details, then coordinating with the Business Operations Manager, who processes and manages all billing and charges on the back end.

Seek out new business from internal DU clients, including clubs, departments, and various schools, cross-collaborating where possible.

Attend weekly manager meetings to share event details and collaborate with all cafe managers (Marketing, General, and Performance) to ensure events are well-supported, properly staffed, and effectively promoted.

Ensure correct charging of events and training on both house accounts and closing out tabs.

Conducts interviews, trainings, and supervises new baristas, especially those duties related to the Clover POS and cash handing; additionally leads training of event execution extra duties, such as starting, charging to and closing tabs, and provides assistance with house accounts.

Problem solving and troubleshooting equipment as necessary

Knowledge, Skills, & Abilities

Ability to work in a team-oriented environment that encourages curiosity, community, and diversity

Ability to host professional meetings with administrators on campus

Required Qualifications

Student at the University of Denver

Availability to answer questions Monday-Friday via phone, person or email

Availability to attend weekly manager meetings

Previous experience as a barista within Beans Cafe

Beans Coffee Shop is a fast-paced working environment, especially for our managers, who might be called on to troubleshoot or problem solve on any number of things from equipment issues to financial questions to employee concerns.

Managers are not expected to work regular barista hours, but may be requested to step in on shifts where baristas require retraining, or during a rush.

The majority of a manager’s work is clerical and/or administrative.

Managers, as with baristas, will be working in the same area as heating elements—such as our toaster oven, burrito warmer, and our milk steam wands—and are urged to use caution and common sense.

Physical Activities

As above, managers may be expected to fill in shifts or assist with shifts, requiring some time on their feet.

All managers are expected to be able to do some lifting of items of 20 lbs, and during shift this can be frequently (gallons of milk, boxes of supplies, etc).

Shifts require being able to stand on one’s feet for 2-3 hours without a break.

In your cover letter, please answer the following questions:

In working with events, you have to be extremely organized and have excellent communication skills via email, in person and occasionally phone calling. How do you expect to excel at staying organized and communicating?

What ideas or creative insights do you have for events next year?

If you had an unhappy client whether they were dissatisfied with their event or a catering order with us, how would you go about handling that situation?

4. Why are you interested in this position?

Equal Employment Opportunity Statement & Notice of Background Check The University of Denver is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For more information, please see the University of Denver’s Non-Discrimination Statement.

All offers of employment are based upon satisfactory completion of a criminal history background check. These are required for all part-time, full-time and student employee hires.

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